Anatoliy
In relation to your Cisco sg300 issue. I would recommend you start with
Cisco and contact their accessibility@cisco.com mailer. Give them the
following details:
Company name:
OS:
Cisco Device
How you are connecting to the device
Screen reader
The browsers it works with and not.
What is the actual issue in detail.
Then they can identify if the issue is related to the Web page, Jaws or the
browser. I wouldn't go to the TAC for this as it sounds like an
accessibility issue.
Sean
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of
Anatoliy Shudrya
Sent: Wednesday, 24 May 2017 4:59 AM
To: Blind sysadmins list
Subject: Re: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
Glen,
It's not all that easy to find the culprit to any kind of difficulty with
accessibility. Example: I try to manage Cisco SG 300 switch on a windows 10
machine. When I use IE or Chrome browser, no luck, but when I work with
Firefox, I can get the work done. Where should I submit my ticket in this
situation? Cisco, Microsoft, JAWS or google? Talk about starting pointing
fingers war...
I was not bashing on JAWS or anything, just stated the obvious. My apologies
if it did not sound right, English is my second language. I previously was
on the JAWS list many years ago, but left that group because just anything I
say, I would get bombarded; therefor, now on I am trying to stay neutral and
not say anything about JAWS, NVDA etc.
Isn't it a system admins list? We as admins manage many many different
systems, makes and models and it is very nice to know what works and what
doesn't.
Thank you for all the work that you do and until this day, JAWS is still my
primary screen reader.
Anatoliy
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Glen
Gordon
Sent: Tuesday, May 23, 2017 10:42 AM
To: 'Blind sysadmins list'
Subject: Re: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
As someone who has lived and breathed JAWS development for over twenty years
I can assure you that this is not our intention.
We try very hard to work equally well on all OSs from Windows 7 onwards.
It's true that we're focusing on development for newer OSs because that's
where things are changing most. But we do continue to test with older
configurations as well.
If your experience with newer versions of JAWS is unsatisfactory, it would
be great to know about specific issues you're encountering.
Reproducible problems are always much easier to fix.
I'm always happy to directly hear, off-list, about specific problems you're
facing to factor them in to the things we're working on.
The more technical detail the better.
I say that with the caveat that I am not part of our support team and can't
make any promises to resolve your specific issue.
--Glen
Glen Gordon
VFO | Vice President & Chief Technology Officer
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6230
ggordon@vfo-group.com www.vfo-group.com
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of
Anatoliy Shudrya
Sent: Tuesday, May 23, 2017 11:09 AM
To: Blind sysadmins list
Subject: Re: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
I believe I previously downgraded JAWS version because the latest one was
too much crashing. Sometimes they try to stay up with latest browsers but
other OS components and apps are not stable with latest JFW versions. Jaws
18 and win 10, jaws 17 and win 7 etc. You might disagree, but it is the
reality and I've notice it many times, once 18 is out, it's all focused-on
win 10 and nothing else.
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of
Katherine M. Moss
Sent: Tuesday, May 23, 2017 5:41 AM
To: 'blind-sysadmins@lists.hodgsonfamily.org'
Subject: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
Hey all,
Thought I'd mention this, for it's been impacting my job performance on a
negative level and was wondering whether or not you might have anything to
say about it. I've noticed that JAWS 18 crashes all the time, hence causing
me to miss calls; there is no rime or reason for this; it just happens. I
have a few other things open, yet with my personal laptops, both running 64
bits, I don't have these same issues at all. It's only my aging work
computer. My work device is an HP EliteBook 8300. My personal laptops are a
dell Latitude E6540 and a latitude D630, and neither of them give me these
issues. I'm curious what I can do to keep the crashes to a minimal level to
ensure that my performance doesn't degrade further? Work device is running
Windows 7 32 bit and my laptops run 10 enterprise. I run a couple of
nonstandard things for between calls, though that's no different than anyone
else around here. I've tried to isolate the problem to a particular
application and I can't.
_______________________________________________
Blind-sysadmins mailing list
Blind-sysadmins@lists.hodgsonfamily.org
https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________
Blind-sysadmins mailing list
Blind-sysadmins@lists.hodgsonfamily.org
https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________
Blind-sysadmins mailing list
Blind-sysadmins@lists.hodgsonfamily.org
https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________
Blind-sysadmins mailing list
Blind-sysadmins@lists.hodgsonfamily.org
https://lists.hodgsonfamily.org/listinfo/blind-sysadmins