Hi. There is a lot to unpack here so probably more questions.
Does anyone have thoughts on what I can try to diagnose a problem I’m having changing the destination for one of my email accounts. I currently have the mx record pointing to a Microsoft server because kelly@theideaplace.net<mailto:kelly@theideaplace.net> is the account I use with a Microsoft business >subscription.
So just to clarify in your M365 account you have ideaplace.net set up as an authoritative domain with an active mailbox?
I want to return the mail to the destination where the rest of that domain is hosted on Bluehost. I’ve lowed the priority of the MX record for Microsoft to 10 and added a new MX record at priority 0 pointing to mail.theideaplace.net<http://mail.theideaplace.net>.
Well according to the DNS lookup I made just now mail.ideaplace.net doesn't have an "a" record associated with it, so if you set the MX record accordingly mail wouldn't be delivered without the A record being created.
With these changes in place, email quits going to Microsoft but it is not showing up on the servers for Bluehost and is not being returned as a problematic address. I have no idea where the mail is actually going.
From what account did you sent the email, was that hosted on the same M365 tenant that ideaplace.net was using? Based on the above information, it sounds to me like the mail got stuck in an outbound queue because there was no A record for mail.ideaplace.net, but that is only a supposition. If you sent the email from an account in the same tenant you used before, be aware that unless you remove ideaplace.net from your M365 tenant it could still be the Microsoft servers will try and deliver that mail locally to Exchange.
If I delete the priority 0 MX record for mail.theideaplace.net<http://mail.theideaplace.net>, then my mail shows back up on the Microsoft Exchange server where the lower priority MX record points.
Which mail? Did you send another mail once you made the change to the MX record, or did you just end up with your original email just showing up once you deleted mail.ideaplace.net from the MX records? My recommendation would be ensuring mail.ideaplace.net is resolvable in DNS before you set up the 0 priority MX record. Thanks. Andrew. -----Original Message----- From: Kelly Ford via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Saturday, July 20, 2024 10:14 PM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Cc: Kelly Ford <kelly@theideaplace.net> Subject: [Blind-sysadmins] Changing Mail Routing Hello, Does anyone have thoughts on what I can try to diagnose a problem I’m having changing the destination for one of my email accounts. I currently have the mx record pointing to a Microsoft server because kelly@theideaplace.net<mailto:kelly@theideaplace.net> is the account I use with a Microsoft business subscription. I want to return the mail to the destination where the rest of that domain is hosted on Bluehost. I’ve lowed the priority of the MX record for Microsoft to 10 and added a new MX record at priority 0 pointing to mail.theideaplace.net<http://mail.theideaplace.net>. With these changes in place, email quits going to Microsoft but it is not showing up on the servers for Bluehost and is not being returned as a problematic address. I have no idea where the mail is actually going. If I delete the priority 0 MX record for mail.theideaplace.net<http://mail.theideaplace.net>, then my mail shows back up on the Microsoft Exchange server where the lower priority MX record points. Kelly _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org