Hi Darragh, I was initially using NVDA with the client which resulted in "Computer says no". JFW is reading the log-on screen a good bit better, I'm just waiting on the Network admin setting an account. Currently for the network monitoring it's not seen as a priority from the Net Admin, but the manager disagrees. So the Net Monitoring software has had no security. There'll be lots changing about here! I've asked them if we have licences for Scom and What's Up Gold. What do you use these for in your own role? Cheers, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 30 October 2012 15:31 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise I use a combination of SCOM and what's up gold. None of these are perfect but they get me through. I assume graphics labeling is out of the question? Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 30/10/2012 15:29 Subject: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi folks, I'm not long started a new job. As part of my role my manager would like me to monitor network traffic. More in-terms of being pro-active than for any specific task at the moment. He has provided me a link to the monitoring software they are using. I know he is open to suggestions if there's a more accessible solution for someone with a screen reader. Do any of you have experience with using PRTG Enterprise? The Web UI isn't bad until you get to the monitoring stuff, then it's nice red/green ticks and so forth to say if things are running happy or not. So, er yeah, sorry can't access that information and there's no text I can find to get the same information. I'm just about to poke around it's settings and documentation to see if there's another way I can get a more text-based view of things. There's also a Desktop client I can download but I'd imagine that'll be pretty pictures as well. Hey ho I'll havea look at it just in case. What network monitoring software are you guys using? BTW I believe this has an IOS app so that's another avenue I can look at. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Bary, My role is becoming a bit of everything lately. Backups... Again, even though I swore I wouldn't take them ever again. Virtualization on ESXI. administration of the full disk and removeable media encryption. Software deployment and upgrades using SCCM and SCUP. Hardware maintenance for Dell and HP servers and the HP SAN. Administration of the various small applications. Password manager, accounts package, CRM, CMS etc. Administration of all the Linux servers. Monitoring of everything from Cameras to air conditioning to UPS to servers, to switches and more. Obviously I don't look at the cameras, I just need to make sure their working, recording and replaced when necessary. SCOM is used for comprehensive reporting on server activity. It provides alerts to a multitude of issues from bad hardware, Windows alerts and application failures. What's up gold is a service availability monitoring tool. It is probably unusual to have both running side by side but every time I@m asked to get rid of it I argue that SCOM is too verbose. At a glance, What's up gold can give you a black and white picture of the availability of all services on the network. I also use a syslog server from Manage Engine. Stay away from this at all costs. It's accessible but as reliable as a chocolate tea pot. We used to have three system administrators but now we're down to two and the other guy only started about two months ago. I'd quite happily find another job at this stage. I'd love to move to somewhere like Texas. Know of any openings? Hahaha. Seriously though, I envy you. The company I work for are of the opinion that they get in the systems that suit their needs and accessibility isn't a thing they should ever have to think about. It's my hard luck if a system doesn't work as needed. This isn't a bad thing really. It's as it should be in my opinion. They shouldn't have to facilitate one single administrator. In saying that, I'd absolutely love it if just once or twice they'd say to a company, no. we're not buying your baddly designed software because it will put our main system administrator in an even more difficult position. As it stands, I get my girlfriend to help me when I'm at home with things like accessing KVM's using the Dell switch utility, accessing the console of a VM in VSphere, analysing graphs from air conditioning sensors and probably a lot more. I sometimes think the difficulties of this job far outweigh the benefits. That of course could be because I'm over worked and under payed though. hahaha. Like us all I'm sure. Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 31/10/2012 09:44 Subject: Re: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi Darragh, I was initially using NVDA with the client which resulted in "Computer says no". JFW is reading the log-on screen a good bit better, I'm just waiting on the Network admin setting an account. Currently for the network monitoring it's not seen as a priority from the Net Admin, but the manager disagrees. So the Net Monitoring software has had no security. There'll be lots changing about here! I've asked them if we have licences for Scom and What's Up Gold. What do you use these for in your own role? Cheers, Barry. -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 30 October 2012 15:31 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise I use a combination of SCOM and what's up gold. None of these are perfect but they get me through. I assume graphics labeling is out of the question? Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 30/10/2012 15:29 Subject: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi folks, I'm not long started a new job. As part of my role my manager would like me to monitor network traffic. More in-terms of being pro-active than for any specific task at the moment. He has provided me a link to the monitoring software they are using. I know he is open to suggestions if there's a more accessible solution for someone with a screen reader. Do any of you have experience with using PRTG Enterprise? The Web UI isn't bad until you get to the monitoring stuff, then it's nice red/green ticks and so forth to say if things are running happy or not. So, er yeah, sorry can't access that information and there's no text I can find to get the same information. I'm just about to poke around it's settings and documentation to see if there's another way I can get a more text-based view of things. There's also a Desktop client I can download but I'd imagine that'll be pretty pictures as well. Hey ho I'll havea look at it just in case. What network monitoring software are you guys using? BTW I believe this has an IOS app so that's another avenue I can look at. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Wow. That's a lot of questions. I suggest answering them over skype.... or a pint.... Or both. Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: Barry Toner <barry@barry-toner.co.uk> To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org>, Date: 31/10/2012 11:30 Subject: Re: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi Darragh, Sounds like they keep you busy! Cheers for the heads-up on the software packages. My manager has a background in IT and also Disability. Having previously worked for Mencap, a charity that deals with the needs of people with Mental health conditions. he has a very proactive view going forward with our ICT Strategy in-terms of Accessibility. He's wanting me to test any new systems before we put them in place for Accessibility. He's thinking is that if it won't work for a Screen Reader then it's not what we want and we'll move on and look at another product that both meets the business requirements and Accessibility. This is very encouraging! My company is also very much about Section 75 of the UK Equality Act compliance, which I can see is what's driving their attitude of inclusion. We'll soon be implamenting an Intranet, and public web site update. My manager wants me involved with the designers and performing accessibility testing on these products. It's exciting to be here at the early stages, instead of landing in somewhere where everything is put in place and it's a case of, "Sorry that won't work with your A11Y". This in my experience can be very demoralising to see your roles and responsibility's lessen. I've no problems checking things out at home but unfortunately I don't have a pair of eyes on tap as my partner is also Blind. It's encouraging that we're getting work mobile phones and these are all going to be iPhones. My manager was thrilled to bits when I showed him Voice Over and explained I've been using IOS for almost two years now. No Blackberry's! Have you any experience in using Microsoft Link? This is a product we will be installing shortly. We've also just purchased the latest version of Sharepoint and while we were thinking of upgrading from Office 2K3 to 2K10, he's now chatting about going straight to 2K13. I've no idea about it's level of Accessibility, do you? Our infasstructure at the moment is Citrix. So the end-users are all using a common desktop running off Server 2K3. I'm waiting on my Access to Work stuff coming through which will be including a Citrix licence for JFW. We own our Citrix Server which is nice in-terms of we've full control. I'm also getting a copy of Serotek's Remote Inncident Manager for remote support of our 5 PC's and the PC's out in the housing schemes. My manager I believe over time is starting to see some limitations of Citrix and is talking about moving to Virtual machines for end-users. Any thoughts on how I'd go about accessing these? I've experience of VMware Workstation, but that's just at home running both clients and Ms Server 2008 R2. Regards, Barry. -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 31 October 2012 10:08 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise Bary, My role is becoming a bit of everything lately. Backups... Again, even though I swore I wouldn't take them ever again. Virtualization on ESXI. administration of the full disk and removeable media encryption. Software deployment and upgrades using SCCM and SCUP. Hardware maintenance for Dell and HP servers and the HP SAN. Administration of the various small applications. Password manager, accounts package, CRM, CMS etc. Administration of all the Linux servers. Monitoring of everything from Cameras to air conditioning to UPS to servers, to switches and more. Obviously I don't look at the cameras, I just need to make sure their working, recording and replaced when necessary. SCOM is used for comprehensive reporting on server activity. It provides alerts to a multitude of issues from bad hardware, Windows alerts and application failures. What's up gold is a service availability monitoring tool. It is probably unusual to have both running side by side but every time I@m asked to get rid of it I argue that SCOM is too verbose. At a glance, What's up gold can give you a black and white picture of the availability of all services on the network. I also use a syslog server from Manage Engine. Stay away from this at all costs. It's accessible but as reliable as a chocolate tea pot. We used to have three system administrators but now we're down to two and the other guy only started about two months ago. I'd quite happily find another job at this stage. I'd love to move to somewhere like Texas. Know of any openings? Hahaha. Seriously though, I envy you. The company I work for are of the opinion that they get in the systems that suit their needs and accessibility isn't a thing they should ever have to think about. It's my hard luck if a system doesn't work as needed. This isn't a bad thing really. It's as it should be in my opinion. They shouldn't have to facilitate one single administrator. In saying that, I'd absolutely love it if just once or twice they'd say to a company, no. we're not buying your baddly designed software because it will put our main system administrator in an even more difficult position. As it stands, I get my girlfriend to help me when I'm at home with things like accessing KVM's using the Dell switch utility, accessing the console of a VM in VSphere, analysing graphs from air conditioning sensors and probably a lot more. I sometimes think the difficulties of this job far outweigh the benefits. That of course could be because I'm over worked and under payed though. hahaha. Like us all I'm sure. Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 31/10/2012 09:44 Subject: Re: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi Darragh, I was initially using NVDA with the client which resulted in "Computer says no". JFW is reading the log-on screen a good bit better, I'm just waiting on the Network admin setting an account. Currently for the network monitoring it's not seen as a priority from the Net Admin, but the manager disagrees. So the Net Monitoring software has had no security. There'll be lots changing about here! I've asked them if we have licences for Scom and What's Up Gold. What do you use these for in your own role? Cheers, Barry. -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 30 October 2012 15:31 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise I use a combination of SCOM and what's up gold. None of these are perfect but they get me through. I assume graphics labeling is out of the question? Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 30/10/2012 15:29 Subject: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi folks, I'm not long started a new job. As part of my role my manager would like me to monitor network traffic. More in-terms of being pro-active than for any specific task at the moment. He has provided me a link to the monitoring software they are using. I know he is open to suggestions if there's a more accessible solution for someone with a screen reader. Do any of you have experience with using PRTG Enterprise? The Web UI isn't bad until you get to the monitoring stuff, then it's nice red/green ticks and so forth to say if things are running happy or not. So, er yeah, sorry can't access that information and there's no text I can find to get the same information. I'm just about to poke around it's settings and documentation to see if there's another way I can get a more text-based view of things. There's also a Desktop client I can download but I'd imagine that'll be pretty pictures as well. Hey ho I'll havea look at it just in case. What network monitoring software are you guys using? BTW I believe this has an IOS app so that's another avenue I can look at. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hi, It sounds like the company have a lot they want to do (don't all IT departments)? It sounds like you haven't really moved from the 2003/XP era much yet, which is fine, I tend to find a lot of companies have phases where they do a lot of moving to new technology, then they skip versions until they feel comfortable with moving to the next phase. We tend to run on Windows 7 and Server 2008 R2, but we use the 2007 Office products (Exchange, SharePoint etc), and will probably skip 2010 now. I would say it is worth skipping Exchange and SharePoint 2010 entirely if there is no rush to upgrade these. Especially SharePoint will need a lot of thought into the general design of the site, and the way the site is installed onto the SharePoint architecture. Remember also that these aren't generally available yet (they are in RTM). Exchange 2013 will be a bit of a move up from Exchange 2003 for the sysadmins there, so that will be something to look into as well, as with 2003 you didn't get the server roles etc that you have in the 2007 and versions up. In terms of access SharePoint is a lot more usable the more you go up the versions in terms of access, but they are still not logical for me - i.e, I prefer a standard file/folder setup, and we make heavy use of the document management features in SharePoint. Do you know where the company sit in terms of high availability, shared storage and virtual machines? You talk about using VDI, moving from Citrix, but what puts a lot of people off is the underlying requirements in order to ensure the infrastructure is correct underpinning the solution - i.e, you could get away with a smaller Citrix system without shared storage features etc, whereas this becomes more necessary with a VDI system. Microsoft Linq is a very good and usable (in my view) product. We evaluated it for quite a while, however, we ended up going with a Cisco solution instead, unfortunately I can't say the same about the access to the Cisco solution unfortunately. It sounds like you have some exciting challenges ahead of you, hope they go well. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: 31 October 2012 11:30 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] PRTG Enterprise Hi Darragh, Sounds like they keep you busy! Cheers for the heads-up on the software packages. My manager has a background in IT and also Disability. Having previously worked for Mencap, a charity that deals with the needs of people with Mental health conditions. he has a very proactive view going forward with our ICT Strategy in-terms of Accessibility. He's wanting me to test any new systems before we put them in place for Accessibility. He's thinking is that if it won't work for a Screen Reader then it's not what we want and we'll move on and look at another product that both meets the business requirements and Accessibility. This is very encouraging! My company is also very much about Section 75 of the UK Equality Act compliance, which I can see is what's driving their attitude of inclusion. We'll soon be implamenting an Intranet, and public web site update. My manager wants me involved with the designers and performing accessibility testing on these products. It's exciting to be here at the early stages, instead of landing in somewhere where everything is put in place and it's a case of, "Sorry that won't work with your A11Y". This in my experience can be very demoralising to see your roles and responsibility's lessen. I've no problems checking things out at home but unfortunately I don't have a pair of eyes on tap as my partner is also Blind. It's encouraging that we're getting work mobile phones and these are all going to be iPhones. My manager was thrilled to bits when I showed him Voice Over and explained I've been using IOS for almost two years now. No Blackberry's! Have you any experience in using Microsoft Link? This is a product we will be installing shortly. We've also just purchased the latest version of Sharepoint and while we were thinking of upgrading from Office 2K3 to 2K10, he's now chatting about going straight to 2K13. I've no idea about it's level of Accessibility, do you? Our infasstructure at the moment is Citrix. So the end-users are all using a common desktop running off Server 2K3. I'm waiting on my Access to Work stuff coming through which will be including a Citrix licence for JFW. We own our Citrix Server which is nice in-terms of we've full control. I'm also getting a copy of Serotek's Remote Inncident Manager for remote support of our 5 PC's and the PC's out in the housing schemes. My manager I believe over time is starting to see some limitations of Citrix and is talking about moving to Virtual machines for end-users. Any thoughts on how I'd go about accessing these? I've experience of VMware Workstation, but that's just at home running both clients and Ms Server 2008 R2. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 31 October 2012 10:08 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise Bary, My role is becoming a bit of everything lately. Backups... Again, even though I swore I wouldn't take them ever again. Virtualization on ESXI. administration of the full disk and removeable media encryption. Software deployment and upgrades using SCCM and SCUP. Hardware maintenance for Dell and HP servers and the HP SAN. Administration of the various small applications. Password manager, accounts package, CRM, CMS etc. Administration of all the Linux servers. Monitoring of everything from Cameras to air conditioning to UPS to servers, to switches and more. Obviously I don't look at the cameras, I just need to make sure their working, recording and replaced when necessary. SCOM is used for comprehensive reporting on server activity. It provides alerts to a multitude of issues from bad hardware, Windows alerts and application failures. What's up gold is a service availability monitoring tool. It is probably unusual to have both running side by side but every time I@m asked to get rid of it I argue that SCOM is too verbose. At a glance, What's up gold can give you a black and white picture of the availability of all services on the network. I also use a syslog server from Manage Engine. Stay away from this at all costs. It's accessible but as reliable as a chocolate tea pot. We used to have three system administrators but now we're down to two and the other guy only started about two months ago. I'd quite happily find another job at this stage. I'd love to move to somewhere like Texas. Know of any openings? Hahaha. Seriously though, I envy you. The company I work for are of the opinion that they get in the systems that suit their needs and accessibility isn't a thing they should ever have to think about. It's my hard luck if a system doesn't work as needed. This isn't a bad thing really. It's as it should be in my opinion. They shouldn't have to facilitate one single administrator. In saying that, I'd absolutely love it if just once or twice they'd say to a company, no. we're not buying your baddly designed software because it will put our main system administrator in an even more difficult position. As it stands, I get my girlfriend to help me when I'm at home with things like accessing KVM's using the Dell switch utility, accessing the console of a VM in VSphere, analysing graphs from air conditioning sensors and probably a lot more. I sometimes think the difficulties of this job far outweigh the benefits. That of course could be because I'm over worked and under payed though. hahaha. Like us all I'm sure. Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 31/10/2012 09:44 Subject: Re: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi Darragh, I was initially using NVDA with the client which resulted in "Computer says no". JFW is reading the log-on screen a good bit better, I'm just waiting on the Network admin setting an account. Currently for the network monitoring it's not seen as a priority from the Net Admin, but the manager disagrees. So the Net Monitoring software has had no security. There'll be lots changing about here! I've asked them if we have licences for Scom and What's Up Gold. What do you use these for in your own role? Cheers, Barry. -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 30 October 2012 15:31 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise I use a combination of SCOM and what's up gold. None of these are perfect but they get me through. I assume graphics labeling is out of the question? Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 30/10/2012 15:29 Subject: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi folks, I'm not long started a new job. As part of my role my manager would like me to monitor network traffic. More in-terms of being pro-active than for any specific task at the moment. He has provided me a link to the monitoring software they are using. I know he is open to suggestions if there's a more accessible solution for someone with a screen reader. Do any of you have experience with using PRTG Enterprise? The Web UI isn't bad until you get to the monitoring stuff, then it's nice red/green ticks and so forth to say if things are running happy or not. So, er yeah, sorry can't access that information and there's no text I can find to get the same information. I'm just about to poke around it's settings and documentation to see if there's another way I can get a more text-based view of things. There's also a Desktop client I can download but I'd imagine that'll be pretty pictures as well. Hey ho I'll havea look at it just in case. What network monitoring software are you guys using? BTW I believe this has an IOS app so that's another avenue I can look at. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hi Darragh, Sounds like they keep you busy! Cheers for the heads-up on the software packages. My manager has a background in IT and also Disability. Having previously worked for Mencap, a charity that deals with the needs of people with Mental health conditions. he has a very proactive view going forward with our ICT Strategy in-terms of Accessibility. He's wanting me to test any new systems before we put them in place for Accessibility. He's thinking is that if it won't work for a Screen Reader then it's not what we want and we'll move on and look at another product that both meets the business requirements and Accessibility. This is very encouraging! My company is also very much about Section 75 of the UK Equality Act compliance, which I can see is what's driving their attitude of inclusion. We'll soon be implamenting an Intranet, and public web site update. My manager wants me involved with the designers and performing accessibility testing on these products. It's exciting to be here at the early stages, instead of landing in somewhere where everything is put in place and it's a case of, "Sorry that won't work with your A11Y". This in my experience can be very demoralising to see your roles and responsibility's lessen. I've no problems checking things out at home but unfortunately I don't have a pair of eyes on tap as my partner is also Blind. It's encouraging that we're getting work mobile phones and these are all going to be iPhones. My manager was thrilled to bits when I showed him Voice Over and explained I've been using IOS for almost two years now. No Blackberry's! Have you any experience in using Microsoft Link? This is a product we will be installing shortly. We've also just purchased the latest version of Sharepoint and while we were thinking of upgrading from Office 2K3 to 2K10, he's now chatting about going straight to 2K13. I've no idea about it's level of Accessibility, do you? Our infasstructure at the moment is Citrix. So the end-users are all using a common desktop running off Server 2K3. I'm waiting on my Access to Work stuff coming through which will be including a Citrix licence for JFW. We own our Citrix Server which is nice in-terms of we've full control. I'm also getting a copy of Serotek's Remote Inncident Manager for remote support of our 5 PC's and the PC's out in the housing schemes. My manager I believe over time is starting to see some limitations of Citrix and is talking about moving to Virtual machines for end-users. Any thoughts on how I'd go about accessing these? I've experience of VMware Workstation, but that's just at home running both clients and Ms Server 2008 R2. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 31 October 2012 10:08 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise Bary, My role is becoming a bit of everything lately. Backups... Again, even though I swore I wouldn't take them ever again. Virtualization on ESXI. administration of the full disk and removeable media encryption. Software deployment and upgrades using SCCM and SCUP. Hardware maintenance for Dell and HP servers and the HP SAN. Administration of the various small applications. Password manager, accounts package, CRM, CMS etc. Administration of all the Linux servers. Monitoring of everything from Cameras to air conditioning to UPS to servers, to switches and more. Obviously I don't look at the cameras, I just need to make sure their working, recording and replaced when necessary. SCOM is used for comprehensive reporting on server activity. It provides alerts to a multitude of issues from bad hardware, Windows alerts and application failures. What's up gold is a service availability monitoring tool. It is probably unusual to have both running side by side but every time I@m asked to get rid of it I argue that SCOM is too verbose. At a glance, What's up gold can give you a black and white picture of the availability of all services on the network. I also use a syslog server from Manage Engine. Stay away from this at all costs. It's accessible but as reliable as a chocolate tea pot. We used to have three system administrators but now we're down to two and the other guy only started about two months ago. I'd quite happily find another job at this stage. I'd love to move to somewhere like Texas. Know of any openings? Hahaha. Seriously though, I envy you. The company I work for are of the opinion that they get in the systems that suit their needs and accessibility isn't a thing they should ever have to think about. It's my hard luck if a system doesn't work as needed. This isn't a bad thing really. It's as it should be in my opinion. They shouldn't have to facilitate one single administrator. In saying that, I'd absolutely love it if just once or twice they'd say to a company, no. we're not buying your baddly designed software because it will put our main system administrator in an even more difficult position. As it stands, I get my girlfriend to help me when I'm at home with things like accessing KVM's using the Dell switch utility, accessing the console of a VM in VSphere, analysing graphs from air conditioning sensors and probably a lot more. I sometimes think the difficulties of this job far outweigh the benefits. That of course could be because I'm over worked and under payed though. hahaha. Like us all I'm sure. Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 31/10/2012 09:44 Subject: Re: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi Darragh, I was initially using NVDA with the client which resulted in "Computer says no". JFW is reading the log-on screen a good bit better, I'm just waiting on the Network admin setting an account. Currently for the network monitoring it's not seen as a priority from the Net Admin, but the manager disagrees. So the Net Monitoring software has had no security. There'll be lots changing about here! I've asked them if we have licences for Scom and What's Up Gold. What do you use these for in your own role? Cheers, Barry. -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 30 October 2012 15:31 To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] PRTG Enterprise I use a combination of SCOM and what's up gold. None of these are perfect but they get me through. I assume graphics labeling is out of the question? Regards Darragh Ó Héiligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 30/10/2012 15:29 Subject: [Blind-sysadmins] PRTG Enterprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Hi folks, I'm not long started a new job. As part of my role my manager would like me to monitor network traffic. More in-terms of being pro-active than for any specific task at the moment. He has provided me a link to the monitoring software they are using. I know he is open to suggestions if there's a more accessible solution for someone with a screen reader. Do any of you have experience with using PRTG Enterprise? The Web UI isn't bad until you get to the monitoring stuff, then it's nice red/green ticks and so forth to say if things are running happy or not. So, er yeah, sorry can't access that information and there's no text I can find to get the same information. I'm just about to poke around it's settings and documentation to see if there's another way I can get a more text-based view of things. There's also a Desktop client I can download but I'd imagine that'll be pretty pictures as well. Hey ho I'll havea look at it just in case. What network monitoring software are you guys using? BTW I believe this has an IOS app so that's another avenue I can look at. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins