Hello, I'm assigned a help desk that I'm with. One of there tasks is to remotely inspect and troubleshoot machines. I'm assuming they do this via remote desktop or similar? They use cisco equipment for networking if that matters. They're running win7 on all there workstations. My workstation runs win7 as well and jaws17. I am wondering if I can do the remote work? I've not had to do remote in the past, I don't see how without something on the other end of the connection, which I do not have. Suggestions welcome. Thanks. Dave.
Hi David, Will your company allow you to perform a silent/remote installation of JAWS on the workstation that you are checking? I used to use that capability a number of years ago. I am not sure the network install flags are still valid but you can always check with Freedom Scientific. Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Thursday, September 22, 2016 9:06 AM To: blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] remote work with jaws Hello, I'm assigned a help desk that I'm with. One of there tasks is to remotely inspect and troubleshoot machines. I'm assuming they do this via remote desktop or similar? They use cisco equipment for networking if that matters. They're running win7 on all there workstations. My workstation runs win7 as well and jaws17. I am wondering if I can do the remote work? I've not had to do remote in the past, I don't see how without something on the other end of the connection, which I do not have. Suggestions welcome. Thanks. Dave. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
What are they using to remote in to machines, you could use Teamviewer? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Thursday, September 22, 2016 8:06 AM To: blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] remote work with jaws Hello, I'm assigned a help desk that I'm with. One of there tasks is to remotely inspect and troubleshoot machines. I'm assuming they do this via remote desktop or similar? They use cisco equipment for networking if that matters. They're running win7 on all there workstations. My workstation runs win7 as well and jaws17. I am wondering if I can do the remote work? I've not had to do remote in the past, I don't see how without something on the other end of the connection, which I do not have. Suggestions welcome. Thanks. Dave. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hi, I've been there myself. What I did is use RDP where possible and either load JAWS as some of the others have stated or use NVDA with Teamviewer. Thanks, Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Thursday, September 22, 2016 9:06 AM To: blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] remote work with jaws Hello, I'm assigned a help desk that I'm with. One of there tasks is to remotely inspect and troubleshoot machines. I'm assuming they do this via remote desktop or similar? They use cisco equipment for networking if that matters. They're running win7 on all there workstations. My workstation runs win7 as well and jaws17. I am wondering if I can do the remote work? I've not had to do remote in the past, I don't see how without something on the other end of the connection, which I do not have. Suggestions welcome. Thanks. Dave. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hi, I've been there myself. What I did is use RDP where possible and either load JAWS as some of the others have stated or use NVDA with Teamviewer. Thanks, Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Thursday, September 22, 2016 9:06 AM To: blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] remote work with jaws Hello, I'm assigned a help desk that I'm with. One of there tasks is to remotely inspect and troubleshoot machines. I'm assuming they do this via remote desktop or similar? They use cisco equipment for networking if that matters. They're running win7 on all there workstations. My workstation runs win7 as well and jaws17. I am wondering if I can do the remote work? I've not had to do remote in the past, I don't see how without something on the other end of the connection, which I do not have. Suggestions welcome. Thanks. Dave. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hello, Thank you for your responses. First of all a network jaws install even with a silent option is not an option for me. The remote software they are using is teamviewer. I'd appreciate any information. I do have a USB stick with the latest NVDA on it. Thanks. Dave. On 9/22/16, Billy Irwin <billy.irwin@outlook.com> wrote:
Hello, Thank you for your responses. First of all a network jaws install even with a silent option is not an option for me. The remote software they are using is teamviewer. I'd appreciate any information. I do have a USB stick with the latest NVDA on it. Thanks. Dave. On 9/22/16, Billy Irwin <billy.irwin@outlook.com> wrote:
Hi David, If my memory serves me correctly, the sound was enabled by default. Thus when you connect via teamviwer it should allow for NVDA to pass through. Thanks, Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Friday, September 23, 2016 3:41 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] remote work with jaws Hello, Thank you for your responses. First of all a network jaws install even with a silent option is not an option for me. The remote software they are using is teamviewer. I'd appreciate any information. I do have a USB stick with the latest NVDA on it. Thanks. Dave. On 9/22/16, Billy Irwin <billy.irwin@outlook.com> wrote:
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hi David, If my memory serves me correctly, the sound was enabled by default. Thus when you connect via teamviwer it should allow for NVDA to pass through. Thanks, Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Friday, September 23, 2016 3:41 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] remote work with jaws Hello, Thank you for your responses. First of all a network jaws install even with a silent option is not an option for me. The remote software they are using is teamviewer. I'd appreciate any information. I do have a USB stick with the latest NVDA on it. Thanks. Dave. On 9/22/16, Billy Irwin <billy.irwin@outlook.com> wrote:
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
participants (4)
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Billy Irwin -
David Mehler -
Greg B. -
Guerra Access Technology Training LLC