Hello, I'm having difficulty in the office 365 admin center. I have been unable to turn on multi factor authentication for users with my screen reader. I know where the settings are located and I can bring up the users page but there seems to be no way a screen reader can find the controls to a enable or enforce 2 factor authentication. I use jaws with Internet explorer. In the admin center, I go to active users, more settings, multi-factor authentication setup, click the check box for a user. But then there is no way to locate the enable or enforce controls. Has anyone been able to manage this feature in office 365 with a screen reader? Thanks. ### Troy
Try the admin center with NVDA you wont go back.
-----Original Message-----
From: Troy Hergert
Maybe try bulk upload CSV file?
-----Original Message-----
From: Troy Hergert
Thanks, I'll try the upload. I assume it explains the format of the file. I'll take a look.
-----Original Message-----
From: Anatoliy Shudrya
Troy:
I'd recommend not using the admin center with Internet Explorer. I'd either use Google Chrome or the new Edge Chromium (not the old Edge) with either JAWS or NVDA. In all honesty, you should be moving away from IE unless there's a site that won't work without it.
Ryan
-----Original Message-----
From: Troy Hergert
When you click/press on the Bulk upload button, it will open up a new window where you can find a link to download sample CSV file. Download and modify the file with users to have MFA enabled or disabled and upload it back in the same window. It should give you a quick report, press done button and refresh the page to find out what accounts have MFA enabled.
The latest chrome browser has the same kind of issue where you cannot find either save button or settings are not modified after using check boxes for users and using dropdown box to set the MFA to enable.
Over all I find old IE works the best with admin center using JAWS or NVDA.
-----Original Message-----
From: Troy Hergert
Ryan,
Unfortunately, some areas of admin center still work better with old Internet Explore.
I recall my last experience just a few days ago.
I needed to change billing notifications email. First tried Firefox, no luck, then tried Chrome, still wasn't getting anyware. After falling to the last resort of using IE, I was able to find the section and made necessary changes.
It's interesting, sometimes the navigation menu does not get read by neither screen reader and the right-side configurations work okay, and sometimes it's vice versa, the navigation menu works good with screen readers and the configuration side glitching. I even had to play the game of turning on and turning off the old/new admin center to get the job done.
Well, I probably don't work enough in admin center to find the ultimate combination and that sweet spot.
New Edge chromium was still pretty rough when I tried it several month ago.
Thanks
-----Original Message-----
From: Ryan Shugart via Blind-sysadmins
Hi Anatoliy:
Interesting, I'm not saying you're wrong, I've found the opposite to be true but I haven't messed in some of the areas you have and I haven't played to much with MSA. So, have you talked to Microsoft about these issues? I'm always willing to pass things onto Microsoft, but it really impacts priority if they hear it from an actual customer. If you aren't, please email edad@microsoft.com with all of this feedback and keep the emails to them coming. Admin scenarios are probably some of the things that get the least customer feedback from an accessibility perspective just because of the size of the audience, so the more they get direct from the impacted people the better.
Thanks.
Ryan
-----Original Message-----
From: Anatoliy Shudrya
Thank you, Ryan,
I'll try to send feedback directly to Microsoft. As I mentioned previously, I haven't worked with office 365 much, but now that we have completed the migration from G Suite to office 365, it looks like I will spend the most of my time in the admin center. :d.
-----Original Message-----
From: Ryan Shugart via Blind-sysadmins
I have the same problem. I use powershell or the bulk upload feature with a csv file. On Wed, 8 Jan 2020, Troy Hergert wrote:
Hello,
I'm having difficulty in the office 365 admin center. I have been unable to turn on multi factor authentication for users with my screen reader. I know where the settings are located and I can bring up the users page but there seems to be no way a screen reader can find the controls to a enable or enforce 2 factor authentication. I use jaws with Internet explorer. In the admin center, I go to active users, more settings, multi-factor authentication setup, click the check box for a user. But then there is no way to locate the enable or enforce controls. Has anyone been able to manage this feature in office 365 with a screen reader?
Thanks. ### Troy
_______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org
Thanks Ryan,
That's good advice. I usually use FF and Chrome but I find the same thing as Anatoliy that IE is still working the best in O365 admin center. I usually run the gamut of browsers when I run into trouble and use IE as last resort.
Thanks again.
###
-----Original Message-----
From: Ryan Shugart via Blind-sysadmins
Thanks Anatoliy and everyone else who had some tips. The bulk upload works. It allows enabled or disabled. I was really hoping to be able to set it to enforced. The bulk upload doesn't offer that option for some reason. I find too that IE is still working the best in the admin center.
Thanks again.
Troy
###
-----Original Message-----
From: Anatoliy Shudrya
👍
-----Original Message-----
From: Troy Hergert
Hi again,
I have one more thought that just came up. I plan to roll out MFA to groups of users over the next few weeks. Since I can only enable it as opposed to enforce, is there a way to know which users have gone through the steps to set it up? Just enabling it will not force anyone to do this. So my team and I are wondering how we will know who has and hasn't set it up.
Thanks,
Troy
###
-----Original Message-----
From: Anatoliy Shudrya
I’d probably setup a test account, Enable MFA for this account, go through enrollment steps and see if there are any differences in the admin panel. Perhaps even 2 test accounts, one without MFA, one that is enabled by bulk upload file, and one that has been followed through MFA setup.
Just an idea, I haven’t tried it myself.
It will be a bit more difficult if there are not enough user licenses. Hopefully you have a spare or 2 accounts to test with.
-----Original Message-----
From: Troy Hergert
Good idea. I tested this and learned that when I enable an account it shows as enabled. But once they setup the 2 factor authentication, it changes to enforced. Perfect. I can monitor the users this way.
###
-----Original Message-----
From: Anatoliy Shudrya
participants (5)
-
Anatoliy Shudrya -
Kelly Prescott -
Oscar Corella -
Ryan Shugart -
Troy Hergert