Hi folks, I'm just wondering if it's possible to log-in to say an Admin account if you can't get access to a particular users account details? I'm curious because if there's confidential information on a laptop how would a hardware supplier gain access for troubleshooting on another account. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001