Which parts of it did you use? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 11:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7Cd312b91141af416b706e08d57ec92806%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554324776226458&sdata=%2BLRk3bxPo3LkD3jdVsjwrMoCKs5yZfM0f6No7Dm9jfk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7Cd312b91141af416b706e08d57ec92806%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554324776226458&sdata=%2BLRk3bxPo3LkD3jdVsjwrMoCKs5yZfM0f6No7Dm9jfk%3D&reserved=0

We use the free version of AD360. I think it's free up to like 300 objects or so. Not quite sure, though, to be honest. I don't handle most software licensing decisions for my group. I find that regardless of the application being written in Strut, at least the labels are configured properly. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:41 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management Which parts of it did you use? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 11:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7Cd312b91141af416b706e08d57ec92806%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554324776226458&sdata=%2BLRk3bxPo3LkD3jdVsjwrMoCKs5yZfM0f6No7Dm9jfk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7Cd312b91141af416b706e08d57ec92806%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554324776226458&sdata=%2BLRk3bxPo3LkD3jdVsjwrMoCKs5yZfM0f6No7Dm9jfk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

I need to look at a few Manage Engine products here too so I'll let you know how I get on. Specifically I need to look at AD Manager +, AD audit +, AD Self service + and their service desk + products. Regards Darragh Ó Héiligh Websites: Personal: www.digitaldarragh.com Professional: www.computersupportservices.ie Music: www.ceol.fm -----Original Message----- From: Blind-sysadmins On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Thursday 1 March 2018 17:21 To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] IT Management I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Awesome! I am very interested to see how it goes. We are also interested in patch management and software deployment. Billy L. Irwin - K9OH Section Emergency Coordinator South Carolina Amateur Radio Emergency Services ARRL South Carolina Section www.ares-sc.org Phone: 803-497-5560 Home/Office: 803-567-2400 billy.irwin@outlook.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Tuesday, March 6, 2018 4:25 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management I need to look at a few Manage Engine products here too so I'll let you know how I get on. Specifically I need to look at AD Manager +, AD audit +, AD Self service + and their service desk + products. Regards Darragh Ó Héiligh Websites: Personal: https://eur03.safelinks.protection.outlook.com/?url=www.digitaldarragh.com&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=Hhsglv0puqMjXl8kX3AFa%2FsIt4hVXBxelm%2FjjxCcDPE%3D&reserved=0 Professional: https://eur03.safelinks.protection.outlook.com/?url=www.computersupportservices.ie&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=T%2FBnYsapV6PSrueA0UPXTQD%2BGr6%2Fdk503yqzzpooGzE%3D&reserved=0 Music: https://eur03.safelinks.protection.outlook.com/?url=www.ceol.fm&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=aBVXLmGWOGzKCpqtEzNCpXWs5NxXIb5epf9eTSOVgrg%3D&reserved=0 -----Original Message----- From: Blind-sysadmins On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Thursday 1 March 2018 17:21 To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] IT Management I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0

In my opinion, there's currently no better tool than SCCM for patch management and updates. Regards Darragh Ó Héiligh Websites: Personal: www.digitaldarragh.com Professional: www.computersupportservices.ie Music: www.ceol.fm -----Original Message----- From: Blind-sysadmins On Behalf Of Billy Irwin Sent: Tuesday 6 March 2018 12:14 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management Awesome! I am very interested to see how it goes. We are also interested in patch management and software deployment. Billy L. Irwin - K9OH Section Emergency Coordinator South Carolina Amateur Radio Emergency Services ARRL South Carolina Section www.ares-sc.org Phone: 803-497-5560 Home/Office: 803-567-2400 billy.irwin@outlook.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Tuesday, March 6, 2018 4:25 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management I need to look at a few Manage Engine products here too so I'll let you know how I get on. Specifically I need to look at AD Manager +, AD audit +, AD Self service + and their service desk + products. Regards Darragh Ó Héiligh Websites: Personal: https://eur03.safelinks.protection.outlook.com/?url=www.digitaldarragh.com&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=Hhsglv0puqMjXl8kX3AFa%2FsIt4hVXBxelm%2FjjxCcDPE%3D&reserved=0 Professional: https://eur03.safelinks.protection.outlook.com/?url=www.computersupportservices.ie&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=T%2FBnYsapV6PSrueA0UPXTQD%2BGr6%2Fdk503yqzzpooGzE%3D&reserved=0 Music: https://eur03.safelinks.protection.outlook.com/?url=www.ceol.fm&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=aBVXLmGWOGzKCpqtEzNCpXWs5NxXIb5epf9eTSOVgrg%3D&reserved=0 -----Original Message----- From: Blind-sysadmins On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Thursday 1 March 2018 17:21 To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] IT Management I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

16GB will do absolutely fine. Regards Darragh Ó Héiligh Websites: Personal: www.digitaldarragh.com Professional: www.computersupportservices.ie Music: www.ceol.fm -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday 7 March 2018 12:39 To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management Agreed. The barrier to it is often the size of the deployment. I've been mentioning SCCM for months and months to my group, and none of my higher ups will consider it stating that we have too small of an environment to waste 30 gigabytes of ram on a server running configuration. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Wednesday, March 07, 2018 5:05 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management In my opinion, there's currently no better tool than SCCM for patch management and updates. Regards Darragh Ó Héiligh Websites: Personal: www.digitaldarragh.com Professional: www.computersupportservices.ie Music: www.ceol.fm -----Original Message----- From: Blind-sysadmins On Behalf Of Billy Irwin Sent: Tuesday 6 March 2018 12:14 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management Awesome! I am very interested to see how it goes. We are also interested in patch management and software deployment. Billy L. Irwin - K9OH Section Emergency Coordinator South Carolina Amateur Radio Emergency Services ARRL South Carolina Section www.ares-sc.org Phone: 803-497-5560 Home/Office: 803-567-2400 billy.irwin@outlook.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Tuesday, March 6, 2018 4:25 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management I need to look at a few Manage Engine products here too so I'll let you know how I get on. Specifically I need to look at AD Manager +, AD audit +, AD Self service + and their service desk + products. Regards Darragh Ó Héiligh Websites: Personal: https://eur03.safelinks.protection.outlook.com/?url=www.digitaldarragh.com&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=Hhsglv0puqMjXl8kX3AFa%2FsIt4hVXBxelm%2FjjxCcDPE%3D&reserved=0 Professional: https://eur03.safelinks.protection.outlook.com/?url=www.computersupportservices.ie&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=T%2FBnYsapV6PSrueA0UPXTQD%2BGr6%2Fdk503yqzzpooGzE%3D&reserved=0 Music: https://eur03.safelinks.protection.outlook.com/?url=www.ceol.fm&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=aBVXLmGWOGzKCpqtEzNCpXWs5NxXIb5epf9eTSOVgrg%3D&reserved=0 -----Original Message----- From: Blind-sysadmins On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Thursday 1 March 2018 17:21 To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] IT Management I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Agreed. The barrier to it is often the size of the deployment. I've been mentioning SCCM for months and months to my group, and none of my higher ups will consider it stating that we have too small of an environment to waste 30 gigabytes of ram on a server running configuration. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Wednesday, March 07, 2018 5:05 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management In my opinion, there's currently no better tool than SCCM for patch management and updates. Regards Darragh Ó Héiligh Websites: Personal: www.digitaldarragh.com Professional: www.computersupportservices.ie Music: www.ceol.fm -----Original Message----- From: Blind-sysadmins On Behalf Of Billy Irwin Sent: Tuesday 6 March 2018 12:14 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management Awesome! I am very interested to see how it goes. We are also interested in patch management and software deployment. Billy L. Irwin - K9OH Section Emergency Coordinator South Carolina Amateur Radio Emergency Services ARRL South Carolina Section www.ares-sc.org Phone: 803-497-5560 Home/Office: 803-567-2400 billy.irwin@outlook.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Tuesday, March 6, 2018 4:25 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management I need to look at a few Manage Engine products here too so I'll let you know how I get on. Specifically I need to look at AD Manager +, AD audit +, AD Self service + and their service desk + products. Regards Darragh Ó Héiligh Websites: Personal: https://eur03.safelinks.protection.outlook.com/?url=www.digitaldarragh.com&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=Hhsglv0puqMjXl8kX3AFa%2FsIt4hVXBxelm%2FjjxCcDPE%3D&reserved=0 Professional: https://eur03.safelinks.protection.outlook.com/?url=www.computersupportservices.ie&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=T%2FBnYsapV6PSrueA0UPXTQD%2BGr6%2Fdk503yqzzpooGzE%3D&reserved=0 Music: https://eur03.safelinks.protection.outlook.com/?url=www.ceol.fm&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=aBVXLmGWOGzKCpqtEzNCpXWs5NxXIb5epf9eTSOVgrg%3D&reserved=0 -----Original Message----- From: Blind-sysadmins On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Thursday 1 March 2018 17:21 To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] IT Management I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C966d476fe312467979e308d583442d72%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636559251195379360&sdata=g4bU71EmLxr00bnOxAnwBu8Y9wuJpfUcm7uWsWWCvyo%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

I haven't used Manage Engine's products in a long long time, has the accessibility improved? When I tried to use their service desk product at a former employer about eight years ago, it was barely accessible at all and took a lot of work arounds to make work. Nothing I'd want to implement. Ryan -----Original Message----- From: Blind-sysadmins On Behalf Of Katherine M. Moss via Blind-sysadmins Sent: Wednesday, February 28, 2018 8:34 AM To: Blind sysadmins list Cc: Katherine M. Moss Subject: Re: [Blind-sysadmins] IT Management I personally like ManageEngine, though can get a bit expensive if you don't watch out. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Billy Irwin Sent: Wednesday, February 28, 2018 11:09 AM To: Blind sysadmins list Subject: [Blind-sysadmins] IT Management Greetings All, I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated. Thanks Kindly, Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=04%7C01%7Cryshugar%40microsoft.com%7Cadcd99f0bc24449bc69008d57ec93a20%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636554325086950113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwifQ%3D%3D%7C-1&sdata=S6R7bmfyPxiWQSL48VPmEAk8o2htVtUhqv%2FwXmVmKwk%3D&reserved=0

Well, as for PRTG it is pretty accessible as I will likely deploy it soon here at work. I've ran it before. Its not bad at all and the prcies are fair. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Simon Eigeldinger Sent: Wednesday, February 28, 2018 12:03 PM To: blind-sysadmins@lists.hodgsonfamily.org Subject: Re: [Blind-sysadmins] IT Management Hi all, over here they have bought something called baramundi. i don't know how accessible it is but our boss says its awesome. oh well. if i can't use it the others need to do the update work. for server and device monitoring they also have bought prtg licenses. i don't know how accessible that is either. but i will find out when we have that installed. Greetings, Simon Greetings, Simon Am 28.02.2018 um 17:08 schrieb Billy Irwin:

Greetings All,

I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated.

Thanks Kindly,

Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C5aed911830e047d5f05c08d57ecd1cb8%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554341769489014&sdata=8FKlp0MV57Rn4MRxRsftkFgaQHNf0cwkf1E6YEyymKc%3D&reserved=0

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sounds good. we will install that in a few days/weeks or so. Greetings and thanks, Simon Am 28.02.2018 um 18:05 schrieb Billy Irwin:

Well, as for PRTG it is pretty accessible as I will likely deploy it soon here at work. I've ran it before. Its not bad at all and the prcies are fair.

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Simon Eigeldinger Sent: Wednesday, February 28, 2018 12:03 PM To: blind-sysadmins@lists.hodgsonfamily.org Subject: Re: [Blind-sysadmins] IT Management

Hi all,

over here they have bought something called baramundi. i don't know how accessible it is but our boss says its awesome. oh well. if i can't use it the others need to do the update work.

for server and device monitoring they also have bought prtg licenses. i don't know how accessible that is either. but i will find out when we have that installed.

Greetings, Simon Greetings, Simon

Am 28.02.2018 um 17:08 schrieb Billy Irwin:

...

Greetings All,

I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated.

Thanks Kindly,

Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C5aed911830e047d5f05c08d57ecd1cb8%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554341769489014&sdata=8FKlp0MV57Rn4MRxRsftkFgaQHNf0cwkf1E6YEyymKc%3D&reserved=0

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_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C5aed911830e047d5f05c08d57ecd1cb8%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554341769489014&sdata=8FKlp0MV57Rn4MRxRsftkFgaQHNf0cwkf1E6YEyymKc%3D&reserved=0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Hi Kelly, RT is very nice, but doesn't have stuff like Software Management and MDM for devices on the network. I want to push patches and other software out. I still may use RT for our internal service desk... -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Kelly Prescott Sent: Wednesday, February 28, 2018 2:18 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management If you like saving money and are into open source, RT from best practical solutions is awsome! https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbestpractical.com&data=02%7C01%7C%7C8cb1bd88040742ffd6db08d57ee00eba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554423139895754&sdata=pOif5tsXXE1P95cyzpP7FpxCl%2FuVmqc4oUj%2FfnS9dYU%3D&reserved=0 It has a lot of features, aset tracking and real time response if you install it. It is complicated and takes some work to get your head around it, but it is really customizable and I have never had access trouble with it. -- Kelly Prescott On Wed, 28 Feb 2018, Billy Irwin wrote:

Greetings All,

I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated.

Thanks Kindly,

Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C8cb1bd88040742ffd6db08d57ee00eba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554423139895754&sdata=foWPcFdvPPtMeDWEK0HVviyIokSfOo3BqcEORlv%2Bj1Q%3D&reserved=0

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We use osTicket for our ticketing system. works well for what we need it. www.osticket.com its free. Greetings, Simon Am 28.02.2018 um 20:30 schrieb Billy Irwin:

Hi Kelly,

RT is very nice, but doesn't have stuff like Software Management and MDM for devices on the network. I want to push patches and other software out. I still may use RT for our internal service desk...

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Kelly Prescott Sent: Wednesday, February 28, 2018 2:18 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] IT Management

If you like saving money and are into open source, RT from best practical solutions is awsome! https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbestpractical.com&data=02%7C01%7C%7C8cb1bd88040742ffd6db08d57ee00eba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554423139895754&sdata=pOif5tsXXE1P95cyzpP7FpxCl%2FuVmqc4oUj%2FfnS9dYU%3D&reserved=0 It has a lot of features, aset tracking and real time response if you install it. It is complicated and takes some work to get your head around it, but it is really customizable and I have never had access trouble with it.

-- Kelly Prescott

On Wed, 28 Feb 2018, Billy Irwin wrote:

...

Greetings All,

I recently got a promotion to a new position at my company. I am the new I.T. Systems Administrator II. We have almost 100 users and are still growing. I have a decent budget to work with and I am considering getting something for managing tickets, installation of software and inventory just to name a few. Also a MDM will be very helpful. Also to add I've built an Active Directory Domain with 3 DC's 1 of which is at a different physical location. I am using GPO to their full potential except Microsoft wants us to move to Windows 10 enterprise to gain the rest of the features. One option I am looking at is Manage Engine. I am primarily a JAWS user so accessibility is of much importance. Any advice is greatly appreciated.

Thanks Kindly,

Billy _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7C%7C8cb1bd88040742ffd6db08d57ee00eba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636554423139895754&sdata=foWPcFdvPPtMeDWEK0HVviyIokSfOo3BqcEORlv%2Bj1Q%3D&reserved=0

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