Hi: I heard about this last week and thought I'd pass it on. Microsoft has opened a new support center for accessibility related issues. You can learn more here: http://support.microsoft.com/contactus/contact-microsoft-accessibility At this point, its US hours only. I have already contacted them regarding SCCM 2012, I figured it couldn't hurt. Their main areas are Windows and Office, but I am getting a response, they aren't ignoring my and have reached out to our TAM, so it looks like they are willing to at least be a resource. Ryan