Hello everyone, I have just begun to deal with a Citrix access portal. Jaws 9 seems to be a little flakey when dealing with the RDP or accessing a published file share. Anyone have any thoughts, tips, pointers? Thanks, Greg B. Greg L. Bobo Customer Service Matrix Systems, Inc. 7550 Paragon Rd. Dayton, OH 45459 937.438.9033 x2228 office 937.438.0900 fax www.matrixsys.com