Hi Andrew, In-terms of messy what did you find messy? I've just had a look at the online demo and it's not looking too bad, now I don't have people breathing down my neck. Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: 14 February 2013 14:21 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Manage Engine Hi, Yes its messy in terms of access. Did you try the following: www.sitehelpdesk.com (the one we use here for asset management, fault logging etc) www.cerberusweb.com (more CRM features, but very nice tech helpdesk solution) www.bestpractical.com (free helpdesk solution, more email trouble ticket system really) Andrew. ________________________________________ From: Blind-sysadmins [blind-sysadmins-bounces@lists.hodgsonfamily.org] on behalf of Barry Toner [Barry.Toner@clanmil.org.uk] Sent: 14 February 2013 11:40 To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] Manage Engine Folks, Have any of you used this? Good, Bad? It looks like it might be riddled with JAVA? We're back at the drawing board and the heats turning up in here. I need to find an Accessible Helpdesk solution that has asset management, and AD integration ASAP or there might have to be some serious conversations... Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins