Email authentication problems, home pop3
Hi, I've a machine here with a btinternet.com address, that has been spotty on authenticating for a few weeks. The wife to be finally got fed up and nabbed me to go fix. Here's what I've tried 1. Delete and re-enter the email account information. 2. Going online to change the account password. 3. Trying to re-enter the new account password. 4. Creating a new Outlook profile, and putting the email account into it. 5. For giggles using their ISP help software, and letting it automatically enter the information. it still fails on the pw authentication 6. Ringing the lovely people at the outsourced call centre. Explaining the above steps and having the guy go, "Uh" "Then having him change the pw". Still nothing working. Thoughts? Regards, Barry.
Dear Barry: If it is Outlook 2007 here is a link from Microsoft: http://blogs.office.com/b/microsoft-outlook/archive/2010/12/17/issues-with-t he-recent-update-for-outlook-2007.aspx Let me know if that works. Sincerely, Christopher McMillan, CIO 980 333 7400 Cell Phone 704 973 9969 Fax Line CEEK Technology -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Wednesday, November 02, 2011 8:23 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Email authentication problems, home pop3 Hi, I've a machine here with a btinternet.com address, that has been spotty on authenticating for a few weeks. The wife to be finally got fed up and nabbed me to go fix. Here's what I've tried 1. Delete and re-enter the email account information. 2. Going online to change the account password. 3. Trying to re-enter the new account password. 4. Creating a new Outlook profile, and putting the email account into it. 5. For giggles using their ISP help software, and letting it automatically enter the information. it still fails on the pw authentication 6. Ringing the lovely people at the outsourced call centre. Explaining the above steps and having the guy go, "Uh" "Then having him change the pw". Still nothing working. Thoughts? Regards, Barry. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hi, It doesn't really solve the problem, but have you considered setting the bt email address to forward to a gmail account then having outlook get the email via gmail? That way you get a nice web ui to access it when you're out and about along with googles amazing anty spam and lodes of storage; you could even set the reply to address in outlook to be the btinternet address to make the gmail account invisible to everyone. I've done this with our tiscali address for just over 4 years and it works extremely well. Cheers, Ben. On 03/11/2011, Christopher McMillan <christophermcmillan@hotmail.com> wrote:
Dear Barry:
If it is Outlook 2007 here is a link from Microsoft:
http://blogs.office.com/b/microsoft-outlook/archive/2010/12/17/issues-with-t he-recent-update-for-outlook-2007.aspx
Let me know if that works.
Sincerely,
Christopher McMillan, CIO 980 333 7400 Cell Phone 704 973 9969 Fax Line CEEK Technology
-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Wednesday, November 02, 2011 8:23 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Email authentication problems, home pop3
Hi,
I've a machine here with a btinternet.com address, that has been spotty on authenticating for a few weeks. The wife to be finally got fed up and nabbed me to go fix.
Here's what I've tried
1. Delete and re-enter the email account information.
2. Going online to change the account password.
3. Trying to re-enter the new account password.
4. Creating a new Outlook profile, and putting the email account into it.
5. For giggles using their ISP help software, and letting it automatically enter the information. it still fails on the pw authentication
6. Ringing the lovely people at the outsourced call centre. Explaining the above steps and having the guy go, "Uh" "Then having him change the pw".
Still nothing working.
Thoughts?
Regards,
Barry.
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
Hi, It doesn't really solve the problem, but have you considered setting the bt email address to forward to a gmail account then having outlook get the email via gmail? That way you get a nice web ui to access it when you're out and about along with googles amazing anty spam and lodes of storage; you could even set the reply to address in outlook to be the btinternet address to make the gmail account invisible to everyone. I've done this with our tiscali address for just over 4 years and it works extremely well. Cheers, Ben. On 03/11/2011, Christopher McMillan <christophermcmillan@hotmail.com> wrote:
Dear Barry:
If it is Outlook 2007 here is a link from Microsoft:
http://blogs.office.com/b/microsoft-outlook/archive/2010/12/17/issues-with-t he-recent-update-for-outlook-2007.aspx
Let me know if that works.
Sincerely,
Christopher McMillan, CIO 980 333 7400 Cell Phone 704 973 9969 Fax Line CEEK Technology
-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Wednesday, November 02, 2011 8:23 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Email authentication problems, home pop3
Hi,
I've a machine here with a btinternet.com address, that has been spotty on authenticating for a few weeks. The wife to be finally got fed up and nabbed me to go fix.
Here's what I've tried
1. Delete and re-enter the email account information.
2. Going online to change the account password.
3. Trying to re-enter the new account password.
4. Creating a new Outlook profile, and putting the email account into it.
5. For giggles using their ISP help software, and letting it automatically enter the information. it still fails on the pw authentication
6. Ringing the lovely people at the outsourced call centre. Explaining the above steps and having the guy go, "Uh" "Then having him change the pw".
Still nothing working.
Thoughts?
Regards,
Barry.
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
participants (3)
-
Barry Toner -
Ben Mustill-Rose -
Christopher McMillan