Andrew, I have done more than three and have never received an email from FS. I usually call and speak to someone when I request resets. Greg L. Bobo Customer Service Matrix Systems, Inc. 7550 Paragon Rd. Dayton, OH 45459 937.438.9033 x2228 office 937.438.0900 fax www.matrixsys.com -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 11:00 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation Hi, I have never had an issue up until now. To be honest there was no problem in getting reactivated, it was just the tone of the email suggested there may be an issue if I continued doing resets. This is the third time I have reset this year, mainly due to the laptop upgrade and the driver issue I had with Vista on Sunday. Andrew. -----Original Message----- From: Bobo, Greg [mailto:Greg.Bobo@matrixsys.com] Sent: 18 November 2008 16:00 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation Andrew, Wso far I haven't had any problems with activations, at home or at work. I am currently rebuilding two computers at home and we will see how FS acts. Greg B. Greg L. Bobo Customer Service Matrix Systems, Inc. 7550 Paragon Rd. Dayton, OH 45459 937.438.9033 x2228 office 937.438.0900 fax www.matrixsys.com -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation Hi, Anyone else had issues getting activation resets from Freedom Scientific? I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening. I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation? At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards. Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins -- allpay.net Limited, Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, HR1 3SE. Registered in England No. 02933191. UK VAT Reg. No. 666 9148 88. Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

Yeah, they should allow for deactivating so if you know you're doing something major, you could deactivate it, sort of like how Mobile Speak is doing now on the Windows Mobile side of things. ----- Original Message ----- From: "John G. Heim" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 10:47 AM Subject: Re: [Blind-sysadmins] JFW activation

Yeah, I haven't had any problems either. This had better not be a trend though. If FS starts giving me trouble when requesting a new activation, that would be the last straw.

Unhappy with the JFW activation policy? Unhappy is a vast understatement.

I'm sure a lot of people on this list are constantly replacing parts on their computers. That's what we do for a living. Or maybe you want to try making your PC dual boot and have to reinstall Windows. Maybe after that, you decide to try vmware. And that's on top of all the times you might re-install for the same reasons anyone would like if you got a hard disk failure, etc. Swapping out parts, re-installing Windows for whatever reason, these things all require you to re-activate jaws.

Freedom Scientific is going to drive customers away. I am trying to go jaws-free as soon as possible. I even went out and bought a Mac with my own money hoping to dump jaws. If I get good enough at using Voiceover, I'm dumping jaws. It's not because of the cost. It's because of that activation policy.

----- Original Message ----- From: "Bobo, Greg" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 9:59 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Andrew,

Wso far I haven't had any problems with activations, at home or at work. I am currently rebuilding two computers at home and we will see how FS acts.

Greg B.

Greg L. Bobo Customer Service Matrix Systems, Inc. 7550 Paragon Rd. Dayton, OH 45459 937.438.9033 x2228 office 937.438.0900 fax www.matrixsys.com

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

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About a year ago, I sent FS tech support a message saying they're driving me away as a customer. They actually replied which I didn't expect. FS tech support is really good at returning emails. You have to give them that. But I didn't expect a reply to this particular email. Anyway, the reply was kind of a vague justification for their policy. I guess that's reasonable too. But I said that I can understand that they are worried about piracy but I'm a paying customer. You're punishing paying customers for other people's piracy. I just think it's really bad marketting. But maybe FS doesn't think jaws will be around long anyway. ----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 8:09 PM Subject: Re: [Blind-sysadmins] JFW activation

Just this morning I had to increase the memory allocated to one of my virtual machines and guess what? Of course I needed a reactivation of JFW. If Windows can live with the change without causing me to reactivate with Microsoft why can't FS play by the same rules? Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of John G. Heim Sent: Tuesday, November 18, 2008 11:47 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Yeah, I haven't had any problems either. This had better not be a trend though. If FS starts giving me trouble when requesting a new activation, that would be the last straw.

Unhappy with the JFW activation policy? Unhappy is a vast understatement.

I'm sure a lot of people on this list are constantly replacing parts on their computers. That's what we do for a living. Or maybe you want to try making your PC dual boot and have to reinstall Windows. Maybe after that, you decide to try vmware. And that's on top of all the times you might re-install for the same reasons anyone would like if you got a hard disk

failure, etc. Swapping out parts, re-installing Windows for whatever reason, these things all require you to re-activate jaws.

Freedom Scientific is going to drive customers away. I am trying to go jaws-free as soon as possible. I even went out and bought a Mac with my own money hoping to dump jaws. If I get good enough at using Voiceover, I'm dumping jaws. It's not because of the cost. It's because of that activation policy.

----- Original Message ----- From: "Bobo, Greg" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 9:59 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Andrew,

Wso far I haven't had any problems with activations, at home or at work. I am currently rebuilding two computers at home and we will see how FS acts.

Greg B.

Greg L. Bobo Customer Service Matrix Systems, Inc. 7550 Paragon Rd. Dayton, OH 45459 937.438.9033 x2228 office 937.438.0900 fax www.matrixsys.com

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

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This unfortunately is why I have window eyes. Now I use jaws as my preferred screen reader, but when I need to work on any system that I think might be temporary, I use window eyes. I am also using window eyes on some of the servers I manage. I do prefer window eyes, however I knew that when this ILM came to be, it was only time until this would happen. If there was a screen reader as good enough for me as jaws is, I would switch right away. I like zoomtext's authorization because you can return the activation to move it to another computer. frustrated with activation, /David -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Frank Ventura Sent: Tuesday, November 18, 2008 6:09 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation Hi, Anyone else had issues getting activation resets from Freedom Scientific? I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening. I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation? At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards. Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation Hi, It was the same person who spoke to me on this issue. I did write back, so hopefully my comments would be passed on. In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people. Thanks. Andrew. -----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation Hi, Anyone else had issues getting activation resets from Freedom Scientific? I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening. I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation? At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards. Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins -- allpay.net Limited, Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, HR1 3SE. Registered in England No. 02933191. UK VAT Reg. No. 666 9148 88. Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

Yeah I agree that it is overkill but FS didn't give me any choice in

matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my

Hi, Are you saying that if the network connection to the server drops, then the auth will fail and JFW will stop working? That would possibly cause me issues at work, as I hop onto different network connections by the use of a smart switch on the desktop. USB connections are blocked at work by default, though it would be trivial to allow the JFW dongle (I have had to allow some Aladdin keys in the past, which I believe is a similar issue). Andrew. -----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:17 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server. What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil ----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation the problem

was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

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------------------------------------------------------------------------ -------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins -- allpay.net Limited, Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, HR1 3SE. Registered in England No. 02933191. UK VAT Reg. No. 666 9148 88. Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

Hi,

Are you saying that if the network connection to the server drops,

the auth will fail and JFW will stop working?

That would possibly cause me issues at work, as I hop onto different network connections by the use of a smart switch on the desktop.

USB connections are blocked at work by default, though it would be trivial to allow the JFW dongle (I have had to allow some Aladdin keys in the past, which I believe is a similar issue).

Andrew.

-----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:17 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server.

What I use for my own part, is I purchased a dongle. I don't use

Hi, Thanks for the environment variable trick, I looked at the license server bit a few years ago and it was talking about having the license server on the same subnet as the clients, which at work wouldn't work as we have a highly segmented network using several departmental VLANs. It may be ok for my home use, though the only server I now have that runs Windows is X86_64 at home. Thanks. Andrew. -----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:46 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation yes, apparently jaws constantly queries the server. if the network connection drops, jaws gets upset and you get an error message saying it can't contact the server. even if you don't have this particular problem, unless you add a system environment variable forcing jaws to look for the server at a specific address, jaws will occasionally lose the connection. you have to add the environment variable LSFORCEHOST with the ip address of the server on each client to force jaws to look for the license server. very annoying. by the way, the license management software that runs on the server isn't jaws accessible, never could understand why freedumb wrote it that way. ----- Original Message ----- From: "Andrew Hodgson" To: "blind-sysadmins" Sent: Wednesday, November 19, 2008 9:26 AM Subject: Re: [Blind-sysadmins] JFW activation then their

idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

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------------------------------------------------------------------------ -------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins -- allpay.net Limited, Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, HR1 3SE. Registered in England No. 02933191. UK VAT Reg. No. 666 9148 88. Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

Hi,

Thanks for the environment variable trick, I looked at the license server bit a few years ago and it was talking about having the license server on the same subnet as the clients, which at work wouldn't work as we have a highly segmented network using several departmental VLANs.

It may be ok for my home use, though the only server I now have that runs Windows is X86_64 at home.

Thanks. Andrew.

-----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:46 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

yes, apparently jaws constantly queries the server. if the network connection drops, jaws gets upset and you get an error message saying it

can't contact the server. even if you don't have this particular problem, unless you add a system environment variable forcing jaws to look for the server at a specific address, jaws will occasionally lose the connection. you have to add the environment variable LSFORCEHOST with the ip address of the server on each client to force jaws to look for the license server. very annoying. by the way, the license management software that runs on the server isn't jaws accessible, never could understand why freedumb wrote it that way.

----- Original Message ----- From: "Andrew Hodgson" To: "blind-sysadmins" Sent: Wednesday, November 19, 2008 9:26 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Hi,

Are you saying that if the network connection to the server drops, then the auth will fail and JFW will stop working?

That would possibly cause me issues at work, as I hop onto different network connections by the use of a smart switch on the desktop.

USB connections are blocked at work by default, though it would be trivial to allow the JFW dongle (I have had to allow some Aladdin keys in the past, which I believe is a similar issue).

Andrew.

-----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:17 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server.

What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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Can the license server be installed on a virtual machine that is located on an removeable drive and transported between home and office? Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Sent: Wednesday, November 19, 2008 10:33 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation even on the same subnet, you must use the environment variable trick. jaws seems to get its little pointed head screwed up for no reason and can't find the server unless you use the variable thing, even if the network connection doesn't drop. Now, what I have done, is connected my home machine which is only authorized for jaws 8, and using vpn, got jaws 9 and 10 to run on my home machine using the work server. I suppose it is technically illegal, but I rationalize it as conducting work related network research. and besides, since I am the only network admin, they have no idea how or what I am doing. ----- Original Message ----- From: "Andrew Hodgson" To: "blind-sysadmins" Sent: Wednesday, November 19, 2008 9:50 AM Subject: Re: [Blind-sysadmins] JFW activation the

...

...

allpay.net Information Security Manager at the number above.

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_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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------------------------------------------------------------------------ -------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

Hmmmm, after reading this thread, I just made up my mind that I'm sticking with Window-Eyes for now, GW-Micro makes this stuff so much easier. And while Window-Eyes has its issues (kough kough where's Java support? Kough kough) the things described here sound silly. I guess if you're a home user no big deal, or if you're in a job where you stay at the same machine again no big deal, but for people who tinker or use lots of machines, wow. And the whole situation with Terminal Services is just silly. I have a machine running Windows Home Server, key word is home, but if I were a JAWS user, to gain access to it I'd need the professional version of JAWS and a remote access license. Never understood why they don't make one version of JAWS that works on all OS's, and if they want to make remote access an option fine, but include one free license. Even MS does that (grin.) So yeah, FS isn't gaining a customer of me any time soon. Ryan -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Sent: Wednesday, November 19, 2008 7:46 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation yes, apparently jaws constantly queries the server. if the network connection drops, jaws gets upset and you get an error message saying it can't contact the server. even if you don't have this particular problem, unless you add a system environment variable forcing jaws to look for the server at a specific address, jaws will occasionally lose the connection. you have to add the environment variable LSFORCEHOST with the ip address of the server on each client to force jaws to look for the license server. very annoying. by the way, the license management software that runs on the server isn't jaws accessible, never could understand why freedumb wrote it that way. ----- Original Message ----- From: "Andrew Hodgson" To: "blind-sysadmins" Sent: Wednesday, November 19, 2008 9:26 AM Subject: Re: [Blind-sysadmins] JFW activation

Hi,

Are you saying that if the network connection to the server drops, then the auth will fail and JFW will stop working?

That would possibly cause me issues at work, as I hop onto different network connections by the use of a smart switch on the desktop.

USB connections are blocked at work by default, though it would be trivial to allow the JFW dongle (I have had to allow some Aladdin keys in the past, which I believe is a similar issue).

Andrew.

-----Original Message----- From: Philip [mailto:phall-eml2@earthlink.net] Sent: 19 November 2008 14:17 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server.

What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

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No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net

This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

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-------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

the dongles cost $45 u.s. when you get an sma, freedumb sends you an update file that you install using the dongle viewer program. you have to request the file from tech support, they don't seem to send it out automatically. ----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 5:54 PM Subject: Re: [Blind-sysadmins] JFW activation

How much extra does it cost to buy the dongles, and how do they get upgraded when you add an SMA, say after 11 is out and it's time to renew again? If you get one, is it in addition to the ILM or would I have had to buy it when I got my original Jaws license?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:16 AM Subject: Re: [Blind-sysadmins] JFW activation

...

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server. What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net

This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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-------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

the dongles cost $45 u.s. when you get an sma, freedumb sends you an update file that you install using the dongle viewer program. you have to request the file from tech support, they don't seem to send it out automatically.

----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 5:54 PM Subject: Re: [Blind-sysadmins] JFW activation

...

How much extra does it cost to buy the dongles, and how do they get upgraded when you add an SMA, say after 11 is out and it's time to renew again? If you get one, is it in addition to the ILM or would I have had to buy it when I got my original Jaws license?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:16 AM Subject: Re: [Blind-sysadmins] JFW activation

...

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to

...

...

server. What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on

I think it gets turned off. Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Brent Harding Sent: Wednesday, November 19, 2008 8:55 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation So, I'd still have my ILM license as well, or does that get turned off? ----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 6:32 PM Subject: Re: [Blind-sysadmins] JFW activation the them.

...

...

phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she

...

...

...

took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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--------

...

...

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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------------------------------------------------------------------------ --------

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date:

11/19/2008

8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins Internal Virus Database is out of date. Checked by AVG - http://www.avg.com Version: 8.0.169 / Virus Database: 270.6.6/1631 - Release Date: 8/24/2008 12:15 PM

when using a dongle, you still have your ilm. the dongle just gives you portability. ----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:55 PM Subject: Re: [Blind-sysadmins] JFW activation

So, I'd still have my ILM license as well, or does that get turned off?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 6:32 PM Subject: Re: [Blind-sysadmins] JFW activation

...

the dongles cost $45 u.s. when you get an sma, freedumb sends you an update file that you install using the dongle viewer program. you have to request the file from tech support, they don't seem to send it out automatically.

----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 5:54 PM Subject: Re: [Blind-sysadmins] JFW activation

...

How much extra does it cost to buy the dongles, and how do they get upgraded when you add an SMA, say after 11 is out and it's time to renew again? If you get one, is it in addition to the ILM or would I have had to buy it when I got my original Jaws license?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:16 AM Subject: Re: [Blind-sysadmins] JFW activation

...

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server. What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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--------------------------------------------------------------------------------

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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--------------------------------------------------------------------------------

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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-------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.9/1805 - Release Date: 11/22/2008 10:34 AM

i think it depends on who you talk to at freedumb. They told me the opposite. I needed to activate more than 3 computers, (not at the same time), so they advised that i use a dongle. ----- Original Message ----- From: "David Edick" To: "'Blind sysadmins list'" Sent: Saturday, November 22, 2008 3:48 PM Subject: Re: [Blind-sysadmins] JFW activation

Yes, but freedom doesn't like to work with one using ILM as much if they have a dongle. They have told me at times that I shouldn't be using both. In addition, if you loose your dongle, they have told me that it could jeopardize my whole license. Thankfully I haven't lost one, they are just fragile.

/David

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Sent: Saturday, November 22, 2008 9:00 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

when using a dongle, you still have your ilm. the dongle just gives you portability.

----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:55 PM Subject: Re: [Blind-sysadmins] JFW activation

...

So, I'd still have my ILM license as well, or does that get turned off?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 6:32 PM Subject: Re: [Blind-sysadmins] JFW activation

...

the dongles cost $45 u.s. when you get an sma, freedumb sends you an update file that you install using the dongle viewer program. you have to request the file from tech support, they don't seem to send it out automatically.

----- Original Message ----- From: "Brent Harding" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 5:54 PM Subject: Re: [Blind-sysadmins] JFW activation

...

How much extra does it cost to buy the dongles, and how do they get upgraded when you add an SMA, say after 11 is out and it's time to renew again? If you get one, is it in addition to the ILM or would I have had to buy it when I got my original Jaws license?

----- Original Message ----- From: "Philip" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 8:16 AM Subject: Re: [Blind-sysadmins] JFW activation

...

At work, we have a network jaws with a 10 user license. It works quite well for the most part, except if the network connection drops to the server. What I use for my own part, is I purchased a dongle. I don't use their idiotic ilm scheme, i just keep my dongle plugged into the machine. no activation problems. I have several dongles as a matter of fact, one i keep in my own machine, and one I can take around to other machines along with a thumb drive version of jaws if I need to do maintenance on them. phil

----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 7:01 AM Subject: Re: [Blind-sysadmins] JFW activation

...

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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This email, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the allpay.net Information Security Manager at the number above.

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---

----

...

...

...

...

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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---

----

...

...

No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.7/1799 - Release Date: 11/19/2008 8:58 AM

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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---------------------------------------------------------------------------- ----

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_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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-------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.9/1805 - Release Date: 11/22/2008 10:34 AM

Yes, but do you then have to buy network licenses to replace the standard ones? I'm sure they wouldn't buy the others back, so now you'd be stuck with 4 licenses you have little use for. ----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Wednesday, November 19, 2008 6:01 AM Subject: Re: [Blind-sysadmins] JFW activation

Yeah I agree that it is overkill but FS didn't give me any choice in the matter, their way or the highway. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Wednesday, November 19, 2008 3:12 AM To: blind-sysadmins Subject: Re: [Blind-sysadmins] JFW activation

Hi,

It was the same person who spoke to me on this issue. I did write back,

so hopefully my comments would be passed on.

In my case, a network server doing the auths may be a bit overkill for my needs, I am only a single user of JFW, and don't really want to install a network auth server. Also, at work, this may be a security issue, as all the services have to be signed off by various people.

Thanks. Andrew.

-----Original Message----- From: Frank Ventura [mailto:Frank.Ventura@littlebreezes.com] Sent: 19 November 2008 02:09 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

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Telephone: 0870 243 3434, Fax: 0870 243 6041. Website: www.allpay.net Email: enquiries@allpay.net

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_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

All they need to do is add a way for you to back out your authorization. If you could ship the authorization back to the FS server, do your re-install, and then re-authorize, all would be well. ----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 8:09 PM Subject: Re: [Blind-sysadmins] JFW activation

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my

Ironically this is something which the Duxbury Braille Translation authorisation allows. A single user license can be installed on up to three systems, and both activated and de-activated over the internet. If either process fails because you do not have in internet connection, it can all be done manually by telephone. And the software which handles all this, "Sheriff", was developed here in the U.K. George. -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of John G. Heim Sent: 19 November 2008 14:07 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] JFW activation All they need to do is add a way for you to back out your authorization. If you could ship the authorization back to the FS server, do your re-install, and then re-authorize, all would be well. ----- Original Message ----- From: "Frank Ventura" To: "Blind sysadmins list" Sent: Tuesday, November 18, 2008 8:09 PM Subject: Re: [Blind-sysadmins] JFW activation problem

was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation

Hi,

Anyone else had issues getting activation resets from Freedom Scientific?

I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening.

I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation?

At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards.

Thanks. Andrew.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins