Hi, The machine in question i'm not sure if it has sp3 on it or not. This issue just came up, the user claims to have been doing several things at once, i was thinking corrupted registry until i read the stop error code and looked it up. He's got a ghost raid1 backup, to a second hard disk, which i'm not sure that's reliable. I need to back this machine up if removing the memory fails, recommendations? Why didn't NVDA work in WinPE? Thanks. Dave. On 12/28/09, Andrew Hodgson wrote:

Hi,

Other than what Ryan has said here which I agree with 100%, Has this just had SP3 installed on it?

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 20:56 To: blind-sysadmins Subject: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting

Hello, I've got an xp machine, it's a dell-something running media center edition of xp. It's getting a BSOD stop error 0x000c2 which googling revealed was a kernel or memory driver issue. The machine will not boot normally and surprisingly not boot in safe mode. I'm going to start pulling memory chips, see if one of them is the cause, then clean out it's insides. If i have to go deeper in this are there any accessible troubleshooting environments, like a windows PE with accessibility such as sound enabled? Thanks. Dave.

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Hi, WinPE didn't used to support sound, not sure if it does now. When you say he has a ghost RAID-1, is this using the Windows mirroring options (dynamic disks)? Andrew. -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 23:32 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting Hi, The machine in question i'm not sure if it has sp3 on it or not. This issue just came up, the user claims to have been doing several things at once, i was thinking corrupted registry until i read the stop error code and looked it up. He's got a ghost raid1 backup, to a second hard disk, which i'm not sure that's reliable. I need to back this machine up if removing the memory fails, recommendations? Why didn't NVDA work in WinPE? Thanks. Dave. On 12/28/09, Andrew Hodgson wrote:

Hi,

Other than what Ryan has said here which I agree with 100%, Has this just had SP3 installed on it?

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 20:56 To: blind-sysadmins Subject: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting

Hello, I've got an xp machine, it's a dell-something running media center edition of xp. It's getting a BSOD stop error 0x000c2 which googling revealed was a kernel or memory driver issue. The machine will not boot normally and surprisingly not boot in safe mode. I'm going to start pulling memory chips, see if one of them is the cause, then clean out it's insides. If i have to go deeper in this are there any accessible troubleshooting environments, like a windows PE with accessibility such as sound enabled? Thanks. Dave.

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Hi, I believe the machine is using ghost 2003 or 2007 software to incrementally back up the first disk to the second, it's completely from windows, and came preloaded with his dell. Dave. On 12/28/09, Jackie McBride wrote:

Because NVDA basically relies on MSAA which does not exist in win PE, as that's pretty much a linux-based environment. Ryan, try memtest.

On 12/28/09, David Mehler wrote:

...

Hi, The machine in question i'm not sure if it has sp3 on it or not. This issue just came up, the user claims to have been doing several things at once, i was thinking corrupted registry until i read the stop error code and looked it up. He's got a ghost raid1 backup, to a second hard disk, which i'm not sure that's reliable. I need to back this machine up if removing the memory fails, recommendations? Why didn't NVDA work in WinPE? Thanks. Dave.

On 12/28/09, Andrew Hodgson wrote:

...

Hi,

Other than what Ryan has said here which I agree with 100%, Has this just had SP3 installed on it?

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 20:56 To: blind-sysadmins Subject: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting

Hello, I've got an xp machine, it's a dell-something running media center edition of xp. It's getting a BSOD stop error 0x000c2 which googling revealed was a kernel or memory driver issue. The machine will not boot normally and surprisingly not boot in safe mode. I'm going to start pulling memory chips, see if one of them is the cause, then clean out it's insides. If i have to go deeper in this are there any accessible troubleshooting environments, like a windows PE with accessibility such as sound enabled? Thanks. Dave.

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-- Change the world--1 deed at a time Jackie McBride www.abletec.serverheaven.net Please join me Saturday, 11/7, on my walk against breast cancer by making a donation at: http://main.acsevents.org/goto/larkspur>

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Assuming you can get some sighted help, you might be able to use the Ghost restore disk to put it back to the backup. The problem/risk here is whatever happened to hose the primary drive managed to get over to the backup drive as well, in which case, as I said, best bet is to get what data you can off if possible, wipe the drives and start over. If you can get the service tag of the machine, you should be able to go to http://support.dell.com and download any drivers for that specific machine. Ryan -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Monday, December 28, 2009 5:11 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting Hi, I believe the machine is using ghost 2003 or 2007 software to incrementally back up the first disk to the second, it's completely from windows, and came preloaded with his dell. Dave. On 12/28/09, Jackie McBride wrote:

Because NVDA basically relies on MSAA which does not exist in win PE, as that's pretty much a linux-based environment. Ryan, try memtest.

On 12/28/09, David Mehler wrote:

...

Hi, The machine in question i'm not sure if it has sp3 on it or not. This issue just came up, the user claims to have been doing several things at once, i was thinking corrupted registry until i read the stop error code and looked it up. He's got a ghost raid1 backup, to a second hard disk, which i'm not sure that's reliable. I need to back this machine up if removing the memory fails, recommendations? Why didn't NVDA work in WinPE? Thanks. Dave.

On 12/28/09, Andrew Hodgson wrote:

...

Hi,

Other than what Ryan has said here which I agree with 100%, Has this just had SP3 installed on it?

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 20:56 To: blind-sysadmins Subject: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting

Hello, I've got an xp machine, it's a dell-something running media center edition of xp. It's getting a BSOD stop error 0x000c2 which googling revealed was a kernel or memory driver issue. The machine will not boot normally and surprisingly not boot in safe mode. I'm going to start pulling memory chips, see if one of them is the cause, then clean out it's insides. If i have to go deeper in this are there any accessible troubleshooting environments, like a windows PE with accessibility such as sound enabled? Thanks. Dave.

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-- Change the world--1 deed at a time Jackie McBride www.abletec.serverheaven.net Please join me Saturday, 11/7, on my walk against breast cancer by making a donation at: http://main.acsevents.org/goto/larkspur>

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Jackie: I don't know if Windows PE has MSAA or not so can't comment there, but its actually not a Linux environment, modern Windows PE are extremely, and I do mean extremely, stripped down Windows Vista or Windows 7 immages. They use the same kernel as Vista or 7. Your main mode of interaction is a command prompt window, like server core actually, but there are some GUI apps you can run like Notepad. Ryan -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Jackie McBride Sent: Monday, December 28, 2009 4:46 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting Because NVDA basically relies on MSAA which does not exist in win PE, as that's pretty much a linux-based environment. Ryan, try memtest. On 12/28/09, David Mehler wrote:

Hi, The machine in question i'm not sure if it has sp3 on it or not. This issue just came up, the user claims to have been doing several things at once, i was thinking corrupted registry until i read the stop error code and looked it up. He's got a ghost raid1 backup, to a second hard disk, which i'm not sure that's reliable. I need to back this machine up if removing the memory fails, recommendations? Why didn't NVDA work in WinPE? Thanks. Dave.

On 12/28/09, Andrew Hodgson wrote:

...

Hi,

Other than what Ryan has said here which I agree with 100%, Has this just had SP3 installed on it?

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: 28 December 2009 20:56 To: blind-sysadmins Subject: [Blind-sysadmins] stop 0xc2 message and accessible troubleshooting

Hello, I've got an xp machine, it's a dell-something running media center edition of xp. It's getting a BSOD stop error 0x000c2 which googling revealed was a kernel or memory driver issue. The machine will not boot normally and surprisingly not boot in safe mode. I'm going to start pulling memory chips, see if one of them is the cause, then clean out it's insides. If i have to go deeper in this are there any accessible troubleshooting environments, like a windows PE with accessibility such as sound enabled? Thanks. Dave.

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-- Change the world--1 deed at a time Jackie McBride www.abletec.serverheaven.net Please join me Saturday, 11/7, on my walk against breast cancer by making a donation at: http://main.acsevents.org/goto/larkspur> _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins