Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that. I am not sure if system restore takes you back in time before major update like this, but could be possibility also. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hi Anatoliy Thanks for the reply. Unfortunately, the settings app opens for a few seconds and then closes automaticly. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Are you using a Screen Reader, JAWS perhaps? If so, what specific version/build? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Anatoliy Shudrya Sent: Thursday, April 13, 2017 8:03 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that. I am not sure if system restore takes you back in time before major update like this, but could be possibility also. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hi Anatoliy Thanks for the reply. Unfortunately, the settings app opens for a few seconds and then closes automaticly. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Are you using a Screen Reader, JAWS perhaps? If so, what specific version/build? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Anatoliy Shudrya Sent: Thursday, April 13, 2017 8:03 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that. I am not sure if system restore takes you back in time before major update like this, but could be possibility also. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hi Anatoliy Thanks for the reply. Unfortunately, the settings app opens for a few seconds and then closes automaticly. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

When you are on the desktop, you can type a command in start or in the command prompt: Shutdown /r /o This will reboot your system and take you to advanced start menu/windows PE/Windows RE If the creators update did any good, you should be able to press control plus WIN plus Enter and narrator should start. Once you have narrator, you should be able to find recovery options/rollback option. If nothing happens and narrator does not start, then it must be something wrong with creators update, maybe it didn't complete properly, or the sound card is not supported. This is where I would try to use USB sound card etc. There is many different ways to approach this. Another option is to burn media to DVD or USB stick and start it that way. What I would also do is to doublecheck on what build/ version of windows you really are. CMD: systeminfo -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 9:30 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hello Anatoliy Thanks again for your reply. I guess figuring a way to start the recovery environment is my issue. If anybody knows an easy wway to do so, help would be much appreciated. I could get sighted asistance, but i was just wondering what visually impaired people would do in this type of situation. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 2:03 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that.

I am not sure if system restore takes you back in time before major update like this, but could be possibility also.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi Anatoliy

Thanks for the reply.

Unfortunately, the settings app opens for a few seconds and then closes automaticly.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

My apologies. The narrator does not start when you use this command to reboot to advanced start menu. Shutdown /r /o. I have no idea why. It only works when you boot from DVD or USB flash drive. I guess I put my hopes too high with creators update. Sorry again. Does anybody know the difference between advanced startup menu initiated from settings, update and security, recovery/ command shutdown /r /o and the one you start from DVD or USB, repair etc. They seem to be identical, but apparently, narrator works from DVD and USB but not built-in. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 9:30 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hello Anatoliy Thanks again for your reply. I guess figuring a way to start the recovery environment is my issue. If anybody knows an easy wway to do so, help would be much appreciated. I could get sighted asistance, but i was just wondering what visually impaired people would do in this type of situation. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 2:03 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that.

I am not sure if system restore takes you back in time before major update like this, but could be possibility also.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi Anatoliy

Thanks for the reply.

Unfortunately, the settings app opens for a few seconds and then closes automaticly.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hello, Thanks Ryan and Anatoliy for the replies, much appreciated. Will try the reagentc /boottore when I get back to the office and report back. Kind Regards ----- Original Message ----- From: "Ryan Shugart via Blind-sysadmins" To: "Blind sysadmins list" Cc: "Ryan Shugart" Sent: Friday, April 14, 2017 6:05 PM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi: The problem is, from my understanding, when you boot into the recovery environment using those methods you're not actually booting up Windows PE where speech access is right away. You have to go through some menus and such that look like they're Windows but they aren't. So if you had sighted help to get through those menus and got the full recovery environment up you would be able to run Narrator. We are aware of this issue and are seeing what we can do. In the mean time, you may be able to try the command: reagentc /boottore from an elevated command prompt, this should bypass the menus and boot into WinRE. Ryan

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Anatoliy Shudrya Sent: Friday, April 14, 2017 1:02 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

My apologies. The narrator does not start when you use this command to reboot to advanced start menu. Shutdown /r /o. I have no idea why. It only works when you boot from DVD or USB flash drive.

I guess I put my hopes too high with creators update.

Sorry again.

Does anybody know the difference between advanced startup menu initiated from settings, update and security, recovery/ command shutdown /r /o and the one you start from DVD or USB, repair etc. They seem to be identical, but apparently, narrator works from DVD and USB but not built-in.

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 9:30 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hello Anatoliy

Thanks again for your reply.

I guess figuring a way to start the recovery environment is my issue. If anybody knows an easy wway to do so, help would be much appreciated.

I could get sighted asistance, but i was just wondering what visually impaired people would do in this type of situation.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 2:03 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that.

I am not sure if system restore takes you back in time before major update like this, but could be possibility also.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi Anatoliy

Thanks for the reply.

Unfortunately, the settings app opens for a few seconds and then closes automaticly.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7Cryshugar%40microsoft.com%7C3b309c74df714c3a9ebf08d4830c8b52%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636277537276010869&sdata=BtylCAJOB9aLUNoSx5b5QaE0vWUuNnvC5UdFGSzuw18%3D&reserved=0

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Thank you, Ryan, It's nice to know the command, and not reach out for a DVD or USB flash drive when needed WinRE with narrator. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart via Blind-sysadmins Sent: Friday, April 14, 2017 9:06 AM To: Blind sysadmins list Cc: Ryan Shugart Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hi: The problem is, from my understanding, when you boot into the recovery environment using those methods you're not actually booting up Windows PE where speech access is right away. You have to go through some menus and such that look like they're Windows but they aren't. So if you had sighted help to get through those menus and got the full recovery environment up you would be able to run Narrator. We are aware of this issue and are seeing what we can do. In the mean time, you may be able to try the command: reagentc /boottore from an elevated command prompt, this should bypass the menus and boot into WinRE. Ryan -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Anatoliy Shudrya Sent: Friday, April 14, 2017 1:02 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? My apologies. The narrator does not start when you use this command to reboot to advanced start menu. Shutdown /r /o. I have no idea why. It only works when you boot from DVD or USB flash drive. I guess I put my hopes too high with creators update. Sorry again. Does anybody know the difference between advanced startup menu initiated from settings, update and security, recovery/ command shutdown /r /o and the one you start from DVD or USB, repair etc. They seem to be identical, but apparently, narrator works from DVD and USB but not built-in. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 9:30 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hello Anatoliy Thanks again for your reply. I guess figuring a way to start the recovery environment is my issue. If anybody knows an easy wway to do so, help would be much appreciated. I could get sighted asistance, but i was just wondering what visually impaired people would do in this type of situation. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 2:03 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that.

I am not sure if system restore takes you back in time before major update like this, but could be possibility also.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi Anatoliy

Thanks for the reply.

Unfortunately, the settings app opens for a few seconds and then closes automaticly.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.hodgsonfamily.org%2Flistinfo%2Fblind-sysadmins&data=02%7C01%7Cryshu gar%40microsoft.com%7C3b309c74df714c3a9ebf08d4830c8b52%7C72f988bf86f1 41af91ab2d7cd011db47%7C1%7C0%7C636277537276010869&sdata=BtylCAJOB9aLU NoSx5b5QaE0vWUuNnvC5UdFGSzuw18%3D&reserved=0

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My apologies. The narrator does not start when you use this command to reboot to advanced start menu. Shutdown /r /o. I have no idea why. It only works when you boot from DVD or USB flash drive. I guess I put my hopes too high with creators update. Sorry again. Does anybody know the difference between advanced startup menu initiated from settings, update and security, recovery/ command shutdown /r /o and the one you start from DVD or USB, repair etc. They seem to be identical, but apparently, narrator works from DVD and USB but not built-in. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 9:30 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hello Anatoliy Thanks again for your reply. I guess figuring a way to start the recovery environment is my issue. If anybody knows an easy wway to do so, help would be much appreciated. I could get sighted asistance, but i was just wondering what visually impaired people would do in this type of situation. Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 2:03 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Next I would try to roll back from Windows Recovery Environment, windows PE. I think the creators update should have narrator available in the PE mode. You just need to figure out keystroke to start windows recovery environment on your laptop. Safe mode will work as well, but you'd need sighted assistance for that.

I am not sure if system restore takes you back in time before major update like this, but could be possibility also.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 4:20 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi Anatoliy

Thanks for the reply.

Unfortunately, the settings app opens for a few seconds and then closes automaticly.

Kind Regards ----- Original Message ----- From: "Anatoliy Shudrya" To: "Blind sysadmins list" Sent: Friday, April 14, 2017 1:14 AM Subject: Re: [Blind-sysadmins] OT: Windows 10 rollback assistance?

...

Hi,

I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process.

Anatoliy

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance?

Hi all.

Wonder if you guys can please help me?

After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop.

I should note that the laptop is part of a domain. Could this perhaps be part of the issue?

More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance?

Apologies for going off-topic and for the long mail.

your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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