Hi, I don't have a number for the automated system. Thanks. Dave. On 4/10/18, Kieran Little via Blind-sysadmins wrote:

Have you tried using their automated phone system? I saw someone else have this problem on the MS forum and they didn't say it can't be done

On 10 April 2018 at 09:05, David Mehler wrote:

...

Hello,

I've got probably a unique situation here.

I'm dealing with a guy who bought win7 home premium x64 with his custom built computer. During the free upgrade period to win10 he went for it. Now having issues he has reverted to 7 which essentially means a clean reinstall. His key which was formerly working now is not showing up as valid.

Does anyone have a fix?

Time sensitive.

Thanks. Dave.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

-- Kieran Little IT Apprentice Information Services Northumberland County Council County Hall Morpeth NE61 2EF Service desk: 01670 627004 Direct: 01670623699 Email: kieran.little@northumberland.gov.uk Website: www.northumberland.gov.uk

-- http://www.northumberland.gov.uk

*Save Time Do It Online!* We have made a few key improvements to our site to make our services easy to access. Now you can do everything from paying your council tax, to reporting a faulty street light online. Go to: www.northumberland.gov.uk http://www.northumberland.gov.uk/ and click 'pay, apply or report' to access the relevant forms.

This email is intended solely for the individual or individuals to whom it is addressed, and may contain confidential and/or privileged material. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this email is prohibited. If you receive this email in error, please contact the sender and delete the email from any computer. All email communication may be subject to recording and/or monitoring in accordance with internal policy and relevant legislation.

*Please, consider your environmental responsibility. Before printing this e-mail ask yourself: "Do I need a hard copy?"*

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hi, You choose another way to activate, put in your product key, tell it what country you're in and it walks you through it. Thanks, Kieran. On 10 April 2018 at 10:44, David Mehler wrote:

Hi,

I don't have a number for the automated system.

Thanks. Dave.

On 4/10/18, Kieran Little via Blind-sysadmins wrote:

...

Have you tried using their automated phone system? I saw someone else have this problem on the MS forum and they didn't say it can't be done

On 10 April 2018 at 09:05, David Mehler wrote:

...

Hello,

I've got probably a unique situation here.

I'm dealing with a guy who bought win7 home premium x64 with his custom built computer. During the free upgrade period to win10 he went for it. Now having issues he has reverted to 7 which essentially means a clean reinstall. His key which was formerly working now is not showing up as valid.

Does anyone have a fix?

Time sensitive.

Thanks. Dave.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

-- Kieran Little IT Apprentice Information Services Northumberland County Council County Hall Morpeth NE61 2EF Service desk: 01670 627004 Direct: 01670623699 Email: kieran.little@northumberland.gov.uk Website: www.northumberland.gov.uk

-- http://www.northumberland.gov.uk

*Save Time Do It Online!* We have made a few key improvements to our site to make our services easy to access. Now you can do everything from paying your council tax, to reporting a faulty street light online. Go to: www.northumberland.gov.uk http://www.northumberland.gov.uk/ and click 'pay, apply or report' to access the relevant forms.

This email is intended solely for the individual or individuals to whom it is addressed, and may contain confidential and/or privileged material. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this email is prohibited. If you receive this email in error, please contact the sender and delete the email from any computer. All email communication may be subject to recording and/or monitoring in accordance with internal policy and relevant legislation.

*Please, consider your environmental responsibility. Before printing this e-mail ask yourself: "Do I need a hard copy?"*

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

-- Kieran Little IT Apprentice Information Services Northumberland County Council County Hall Morpeth NE61 2EF Service desk: 01670 627004 Direct: 01670623699 Email: kieran.little@northumberland.gov.uk Website: www.northumberland.gov.uk -- http://www.northumberland.gov.uk *Save Time Do It Online!* We have made a few key improvements to our site to make our services easy to access. Now you can do everything from paying your council tax, to reporting a faulty street light online. Go to: www.northumberland.gov.uk http://www.northumberland.gov.uk/ and click 'pay, apply or report' to access the relevant forms.  This email is intended solely for the individual or individuals to whom it is addressed, and may contain confidential and/or privileged material. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this email is prohibited. If you receive this email in error, please contact the sender and delete the email from any computer. All email communication may be subject to recording and/or monitoring in accordance with internal policy and relevant legislation. *Please, consider your environmental responsibility. Before printing this e-mail ask yourself: "Do I need a hard copy?"*

Have you used an installation source that is compatible with the key? E.G. retail vs OEM? On 4/10/18, Kieran Little via Blind-sysadmins wrote:

Hi, You choose another way to activate, put in your product key, tell it what country you're in and it walks you through it. Thanks, Kieran.

On 10 April 2018 at 10:44, David Mehler wrote:

...

Hi,

I don't have a number for the automated system.

Thanks. Dave.

On 4/10/18, Kieran Little via Blind-sysadmins wrote:

...

Have you tried using their automated phone system? I saw someone else have this problem on the MS forum and they didn't say it can't be done

On 10 April 2018 at 09:05, David Mehler wrote:

...

Hello,

I've got probably a unique situation here.

I'm dealing with a guy who bought win7 home premium x64 with his custom built computer. During the free upgrade period to win10 he went for it. Now having issues he has reverted to 7 which essentially means a clean reinstall. His key which was formerly working now is not showing up as valid.

Does anyone have a fix?

Time sensitive.

Thanks. Dave.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

-- Kieran Little IT Apprentice Information Services Northumberland County Council County Hall Morpeth NE61 2EF Service desk: 01670 627004 Direct: 01670623699 Email: kieran.little@northumberland.gov.uk Website: www.northumberland.gov.uk

-- http://www.northumberland.gov.uk

*Save Time Do It Online!* We have made a few key improvements to our site to make our services easy to access. Now you can do everything from paying your council tax, to reporting a faulty street light online. Go to: www.northumberland.gov.uk http://www.northumberland.gov.uk/ and click 'pay, apply or report' to access the relevant forms.

This email is intended solely for the individual or individuals to whom it is addressed, and may contain confidential and/or privileged material. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this email is prohibited. If you receive this email in error, please contact the sender and delete the email from any computer. All email communication may be subject to recording and/or monitoring in accordance with internal policy and relevant legislation.

*Please, consider your environmental responsibility. Before printing this e-mail ask yourself: "Do I need a hard copy?"*

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

-- Kieran Little IT Apprentice Information Services Northumberland County Council County Hall Morpeth NE61 2EF Service desk: 01670 627004 Direct: 01670623699 Email: kieran.little@northumberland.gov.uk Website: www.northumberland.gov.uk

-- http://www.northumberland.gov.uk

*Save Time Do It Online!* We have made a few key improvements to our site to make our services easy to access. Now you can do everything from paying your council tax, to reporting a faulty street light online. Go to: www.northumberland.gov.uk http://www.northumberland.gov.uk/ and click 'pay, apply or report' to access the relevant forms.

This email is intended solely for the individual or individuals to whom it is addressed, and may contain confidential and/or privileged material. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this email is prohibited. If you receive this email in error, please contact the sender and delete the email from any computer. All email communication may be subject to recording and/or monitoring in accordance with internal policy and relevant legislation.

*Please, consider your environmental responsibility. Before printing this e-mail ask yourself: "Do I need a hard copy?"*

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hi Darren, How helpful are the MS techs? Should I call them or use be my eyes help section to contact? I'd ideally like this process to be as painless as possible. What do you use for future proof imaging? Thanks. Dave. On 4/10/18, Darren Brewer via Blind-sysadmins wrote:

Hi David

I believe the activation servers have been turned off so you cannot activate windows 7 anymore. Perhaps you could do it over the phone if you found a helpful Microsoft person. If you do manage to get it activated then it would be wise to immediately take an image this will future proof it if a reinstall is needed another time.

Darren.

On 10/04/2018 09:05, David Mehler wrote:

...

Hello,

I've got probably a unique situation here.

I'm dealing with a guy who bought win7 home premium x64 with his custom built computer. During the free upgrade period to win10 he went for it. Now having issues he has reverted to 7 which essentially means a clean reinstall. His key which was formerly working now is not showing up as valid.

Does anyone have a fix?

Time sensitive.

Thanks. Dave.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

Hi Darren, How helpful are the MS techs? Should I call them or use be my eyes help section to contact? I'd ideally like this process to be as painless as possible. What do you use for future proof imaging? Thanks. Dave. On 4/10/18, Darren Brewer via Blind-sysadmins wrote:

Hi David

I believe the activation servers have been turned off so you cannot activate windows 7 anymore. Perhaps you could do it over the phone if you found a helpful Microsoft person. If you do manage to get it activated then it would be wise to immediately take an image this will future proof it if a reinstall is needed another time.

Darren.

On 10/04/2018 09:05, David Mehler wrote:

...

Hello,

I've got probably a unique situation here.

I'm dealing with a guy who bought win7 home premium x64 with his custom built computer. During the free upgrade period to win10 he went for it. Now having issues he has reverted to 7 which essentially means a clean reinstall. His key which was formerly working now is not showing up as valid.

Does anyone have a fix?

Time sensitive.

Thanks. Dave.

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins