Hi, There are multiple approaches to this: You do need to have JFW installed on the servers you are going to use it on with the Remote Desktop feature, but there are ways of making this more appealing to the IT staff. In ActiveDirectory, you can install the remote administration kit, which installs all AD tools onto your local machine. You then need to be assigned the correct permissions in AD, but we do this all the time for the helpdesk guys, to allow them to change passwords etc. This is actually far more secure than allowing connections to a server. Not sure about the Citrix part, but if you do need to install JFW onto the servers, I would advise installing it onto maybe one or two machines, which have access to ActiveDirectory and Citrix remote consoles. Hope this helps, Andrew. ________________________________________ From: jaws-uk-bounce@freelists.org [jaws-uk-bounce@freelists.org] On Behalf Of Brian Dalton [brian_dalton@eircom.net] Sent: 20 May 2009 12:15 To: jaws UK; Jaws US; Blind Network list Subject: [jaws-uk] terminal services Hi, Appologies for the cross posting, I am a helpdesk analyst, using jaws version 10, supporting a number of users in an Airline. In my work, I am using many different applications. However, as a jaws user, there are some that are restricting me from offering the kind of support that I need to provide. We use an application called active directory, to unlock user accounts, and change passwords on a regular basis. My understanding is that, jaws is sitting on my c drive on my pc, and the application is sitting on a server. So, when I load up active directory, I get no speech from jaws. I will shortly be using an application called ConsoleOne, to change citrix passwords for users, and the same rules apply. Jaws is on my c drive, and the application is on the server. I have remote desktop for jaws, on my jaws licence. Do I need to have jaws loaded on each server that I am trying to access through terminal services? Or is it possible for me to do this at all. Appologies for the long mail, all help would be appreciated. Brian. ----------------------------------------------------------------- Find the home of your dreams with eircom net property Sign up for email alerts now http://www.eircom.net/propertyalerts ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@freelists.org?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@freelists.org ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@freelists.org?subject=faq] ** or send a message, to ** jaws-uk-request@freelists.org with the Subject:- faq