There may be a reason why they give you a separate jack for charging that's not a USB. If you have the regular charger, see if you don't get the problem with that. pam. -----Original Message----- From: Life My Way Sent: Monday, May 18, 2015 3:04 PM To: Plextalk User Discussion List Subject: Re: [Plextalk] plextalk pocket and please wait. I have tried removing the battery for the amount of time you have said but that did not help either when plugging the plextalk pocket back into the wall outlet i get that please wait, and the chime. So then i wait and eventually it brings up the boot sound, so, No it is not a krupt sd card since i have a brand new card in my plextalk pocket. _______________________________________________ Plextalk mailing list Plextalk@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/plextalk