The Pocket does not support the extended formmate. That would seem to be Will's problem. ----- Original Message ----- From: "cliff williams" <cliff@kwackers.com> To: "Plextalk User Discussion List" <plextalk@lists.hodgsonfamily.org> Sent: Monday, June 03, 2013 6:03 AM Subject: Re: [Plextalk] audible files
Hi Will I phoned audible out of interest and asked the questions for you. The .aax file is the enhanced file and some players do not support it. I don't know about the plextic. According to audible, if you merged an audible account with an amazon account you shouldnt need to re-activate your plextic, however if they are two seperate accounts then you may need to but in that case the plextic should tell you that you are not authorised to play the file. In other words, as the plextic doesn't see the file I think it is not supported so all you have to do is log in again, go to your library and download it in format 4 which is the format I use and that does work on the plextic. It will not cost you anything if you have already bought the book. kindest regards cliff
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