Can someone else - an assistant - get the back off for you? Get a hold of the groove on it near the top, and pull it with your fingerpad. It will come off. Then, to get the battery out, press the little lever on the battery compartment and the battery will then be raised slightly for prising out. -----Original Message----- From: denise colley Sent: Friday, May 06, 2016 9:31 PM To: plextalk@lists.hodgsonfamily.org Subject: [Plextalk] Problems charging my battery in my plextalk pocket Hi all: When I turn on my plextalk pocket I get the message that my battery is low and to plug in my AC adapter. However, when I do that nothing happens as if the machine is not taking the charge and it just shuts down to power save mode. When I go to power it off it either just goes to save mode or it will tell me "plextalk is shutting off" but then goes right back to save mode. I've used two different AC adapters with the same results. My battery isn't even a year old. I've tried to get the back off so I could take the battery out and put it back in, but I absolutely can't get the back off. I hope someone can help?? Denise _______________________________________________ Plextalk mailing list Plextalk@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/plextalk