Hi Penny, Batteries for all models are available from our corporate office in the L.A. area. I can provide contact info.  Generally like to get the call first to confirm the issue. Bob -----Original Message----- From: Penny Golden [ mailto:pengold2@gmail.com ] Sent: Wednesday, July 25, 2018 3:38 PM To: Bob Smith Subject: Re: help needed I just sent your info and answer to the plextalk mailing list, where someone is wanting battery info.  He had been to two places and could not find a battery to purchse. But he'll get in touch with you, I have no doubt. Thanks so VERY Much. Penny On 7/25/2018 5:30 PM, Bob Smith wrote: Hi Penney, All batteries are user serviceable.  The PTN2/PTX1 does need a small Phillips screwdriver to remove the screw holding the door. For service or support, my info is Bob Smith Plextalk Tech Support support-northamerica@plextalk.com 1--833-495-1145 Best regards, Bob -----Original Message----- From: Penny Golden [ mailto:pengold2@gmail.com ] Sent: Tuesday, July 24, 2018 1:51 AM To: Bob Smith Subject: help needed       Would you just send me an email containing a little thing on what you do: do you put in batteries?