- Blind-sysadmins - lists.hodgsonfamily.org

remote vpn software, screen readers, and a hlp desk support position
by David Mehler 05 Nov '12

05 Nov '12

Hello, I've got the possibility of getting a Help Desk support position. They use a vpn software package called I think daymeware I doubt that's spelled right, and apparently the machines are tagged so all a tech has to do is enter that tag and get on to the box. This is for any call that requires remote work, simple stuff I can troubleshoot or use group policy or active directory if enabled. I was wondering if this vpn package was known and how well I could do the remote job with a screen reader? Thanks. Dave.

1 0

SQL Server
by Barry Toner 05 Nov '12

05 Nov '12

Hi folks, I've been tasked to setup a Helpdesk for our company. I'm going with nService, http://www.avensoft.com/ The DB uses SQL. Thing is I've no idea about SQL Servers. I've installed SQL Express by reading the nService RTM. OK, fine, it's installed, and according to the Management and Config it's running. The next few things I'm asked to do I'm confused about and can't find the options for this. Switch to SQL Server and Windows Authentication mode Enable the "sa" account and set a password Also I've no idea the name of the SQL Server to connect to it. Would this just be local or locahost? If it's any good I've IIS installed and running as well. Can someone please tell me how I do this so I can continue with the installation? Cheers, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

4 6

SQL Server
by Barry Toner 05 Nov '12

05 Nov '12

Hi folks, I've been tasked to setup a Helpdesk for our company. I'm going with nService, http://www.avensoft.com/ The DB uses SQL. Thing is I've no idea about SQL Servers. I've installed SQL Express by reading the nService RTM. OK, fine, it's installed, and according to the Management and Config it's running. The next few things I'm asked to do I'm confused about and can't find the options for this. Switch to SQL Server and Windows Authentication mode Enable the "sa" account and set a password Also I've no idea the name of the SQL Server to connect to it. Would this just be local or locahost? If it's any good I've IIS installed and running as well. Can someone please tell me how I do this so I can continue with the installation? Cheers, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Asset Management Software
by Barry Toner 02 Nov '12

02 Nov '12

Hi, I was wondering if I could get a list of software you guys are using for this? My company purchased Wasp Asset Management. I'm just installing it now to see how usable it is with a Screen reader. As part of my role I have to create/maintain a Database of our assets. One of the other techs has been going around taking down serial numbers from software/hardware. Regards, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

2 2

Asset Management Software
by Barry Toner 02 Nov '12

02 Nov '12

Hi, I was wondering if I could get a list of software you guys are using for this? My company purchased Wasp Asset Management. I'm just installing it now to see how usable it is with a Screen reader. As part of my role I have to create/maintain a Database of our assets. One of the other techs has been going around taking down serial numbers from software/hardware. Regards, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi Andrew, I'll undo the permissions I've added. Maybe I've configured this incorrectly then. Though when I go in and check the user account has full control denied for usbStore.inf and pnf, as well as the System account. Perhaps the User account despite being set as a standard user is somehow accessing or something's accessing the Admin group to install UsbStore devices. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: 01 November 2012 20:41 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7 Hi, Yep, that is what I do and it works fine for secure workstations. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Hall Sent: 01 November 2012 20:14 To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi. Why not look into using group policies, either on the local machine, or if necessary, if the machines are on a domain, via the server? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Thursday, November 01, 2012 10:34 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

1 0

Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi Andrew, I'll undo the permissions I've added. Maybe I've configured this incorrectly then. Though when I go in and check the user account has full control denied for usbStore.inf and pnf, as well as the System account. Perhaps the User account despite being set as a standard user is somehow accessing or something's accessing the Admin group to install UsbStore devices. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: 01 November 2012 20:41 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7 Hi, Yep, that is what I do and it works fine for secure workstations. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Hall Sent: 01 November 2012 20:14 To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi. Why not look into using group policies, either on the local machine, or if necessary, if the machines are on a domain, via the server? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Thursday, November 01, 2012 10:34 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

1 0

Disabling USB Ports for a user account Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

3 5

newegg's shuttle barebones systems?
by David Mehler 01 Nov '12

01 Nov '12

Hello, Has anyone bought any of these barebones systems from newegg? If so, what did you think pro conn of them? Thanks. Dave.

8 24

Protocol for specifying mobo topology in text format (was: newegg's shuttle barebones systems?)
by John G. Heim 01 Nov '12

01 Nov '12

So here's my rough idea for specifying mobo topology in text format. 1. The mobo is oriented according to how it would appear in an ATX tower case. The ports are in the back. The top is the edge toward the top of the case. I don't know about laptop/embedded systems mobos. That will take some work. The "front" of a switch, for example, is difficult to define. But at least its fairly eeasy for regular mobos. 2. Each connector is specified by its nearest distance from any 2 orthoganal edges. It can be distance from back/bottom, back/top, front/bottom, or front/top. The distance from the back is a positive number. The distance from the front is a negative number. Distance from the bottom is positive. Distance from the top is negative. So for example, most mobos have a PCI slot near the bottom back of the mobo. You could give its location as 1/1.4 cm. That would mean its nearest point is 1 cm from the back and 1.4 cm from the bottom. You could also give it as -15.3/-10.2 cm. That would mean its nearest point is 15.3 cm from the front and 10.2 cm from the top. Optionally, a manufacturer can give 2 sets of numbers specifying opposite cornders of a connector. 1.0/1.4, -15.3/-10.2 would mean the connector is located in a rectangle with one corner located 1.0 cm from the back and 1.4 cm from the bottom and the opposite corner is located 15.3 cm from the front and 10.2 cm from the top. 3. Pins on a header block are numbered from left to right and top to bottom. A header with 2 rows of 5 pins would be 1,32,3,4,5 on the top row and 6,7,8,9,10 in the second row. This is true regardless of the orientation of the header block. If its 5 rows of 2 columns, the pins would be numbered 1 2, 3 4, 5 6, 7 8, 9 10. To specify the pins for the connection, you simply give the numbers. For example if the power LED has to be connected to the rightmost pins on a header block containing 2 rows of 5 pins, you'd say the power LED connector is on pins 5 & 10. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of David Mehler Sent: Thursday, November 01, 2012 11:14 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] newegg's shuttle barebones systems? Hello, I wouldn't mind finding the good samaratin how did you do this? As for a standard protocol I'm all for it, it sounds great! Thanks. Dave. On 11/1/12, John G. Heim <jheim(a)math.wisc.edu> wrote: > I hate to always give the same answer to all questions but I have been > contemplating starting a project through the International Association > of Visually Impaired Technologists (www.iavit.org) to deal with this problem. > I > was thinking of trying to develop a protocol for specifying > motherboard connections in an accessible format and then getting > manufacturers to include it in their docs. > > But I think the only other solution is to get sighted assistance. Last > time I built a machine, some good Samaritan in England (I'm in > Wisconsin) talked me through making the connections. He downloaded the > manual and sent me email explaining how to connect everything. That > was awesome but it was a slow, difficult process. > > -----Original Message----- > From: Blind-sysadmins > [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of > David Mehler > Sent: Thursday, November 01, 2012 9:18 AM > To: Blind sysadmins list > Subject: Re: [Blind-sysadmins] newegg's shuttle barebones systems? > > Hi, > > I can get most of it, but I'd like to get all. The snafus are the CPU, > getting it in right, and the leads and specifically the power button. > > Thanks. > Dave. > > > On 11/1/12, Scott Granados <scott(a)granados-llc.net> wrote: >> Just to add to the noise thread, before I jumped on the Mac band >> wagon my last few machines were water cooled. I'll admit noise >> wasn't a concern for me it just happened that water cooling had the >> benefit of being damn near silent. Mac's interestingly are very >> quiet but you don't have the learning experience and gain the skills >> you do by building > your own machine. >> >> On Oct 31, 2012, at 3:24 PM, vic.pereira(a)ssc-spc.gc.ca wrote: >> >>> On the topic of noise there is always a bit of a trade off. If you >>> want to use smaller boxes with processors that have multiple cores >>> they will run very warmly. The fans will be pushing as much air to >>> cool the system as one in a larger case. Towers tend to be quieter >>> due to the fact they have a lot of vacant space. Low profile systems >>> will be noisier and even rack mounted systems, because the fans need >>> to work hard to keep things cool and sometimes smaller fans need to >>> be used. If these are operating at higher RPMs and have smaller >>> channels to push out that warm air it will make noise. >>> >>> Vic >>> >>> -----Original Message----- >>> From: Blind-sysadmins >>> [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf >>> Of Ben Mustill-Rose >>> Sent: Wednesday, October 31, 2012 1:49 PM >>> To: Blind sysadmins list >>> Subject: Re: [Blind-sysadmins] newegg's shuttle barebones systems? >>> >>> I agree with John, but to add a couple of points: >>> Shuttles aren't overly small anymore in comparison to what you can >>> build. >>> It's possible in fact probable that you'll be buying shuttle >>> specific parts which will make it harder in the future wen one of them dies. >>> >>> I treated myself to a new system earlier in October actually and I >>> built it all myself; the only thing I haven't been able to connect >>> is the leds on the front; I'm sure that if I had the inclination I >>> could sit down with my keyring light probe and get it sorted though. >>> Personally I find it a really fun experience. >>> >>> Cheers, >>> Ben. >>> >>> On 10/31/12, John G. Heim <jheim(a)math.wisc.edu> wrote: >>>> I have avoided buyng a bare bones system because you can't know >>>> how >>> noisy >>>> it will be or how hard it will be to work on. When I build a >>>> machine, >>> I buy >>>> the mainboard, CPU and RAM from newegg and buy a case from a local >>> computer >>>> shop where they let me see how easily I can open it up and how loud >>>> it >>> is. >>>> >>>> Its pretty easy to assemble a PC except for connecting the cables >>>> from >>> the >>>> case to the mainboard. Installing CPU, RAM, and hard disk isn't too >>>> difficult. Some of the wires from the case to the mainboard plug in >>> only >>>> one >>>> way. But I usually have to get sighted assistance to connect the >>>> LEDs, reset and power buttons, front panel audio, etc. Last time I >>>> built a >>> machine, I >>>> got a good Samaritan on the web to send me a text description of >>>> the >>> specs >>>> for connecting those wires. Then I did it myself. >>>> >>>> If you don't want to go through all that (and honestly, I wouldn't >>> blame >>>> you), maybe buying a barebones system from a local computer shop >>>> would >>> be a >>>> good compromise. >>>> >>>> -----Original Message----- >>>> From: Blind-sysadmins >>>> [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf >>>> Of >>> David >>>> Mehler >>>> Sent: Tuesday, October 30, 2012 7:19 PM >>>> To: blind-sysadmins >>>> Subject: [Blind-sysadmins] newegg's shuttle barebones systems? >>>> >>>> Hello, >>>> >>>> Has anyone bought any of these barebones systems from newegg? If >>>> so, >>> what >>>> did you think pro conn of them? >>>> >>>> Thanks. >>>> Dave. >>>> >>>> _______________________________________________ >>>> Blind-sysadmins mailing list >>>> Blind-sysadmins(a)lists.hodgsonfamily.org >>>> http://lists.hodgsonfamily.org/listinfo/blind-sysadmins >>>> >>>> _______________________________________________ >>>> Blind-sysadmins mailing list >>>> Blind-sysadmins(a)lists.hodgsonfamily.org >>>> http://lists.hodgsonfamily.org/listinfo/blind-sysadmins >>>> >>> >>> _______________________________________________ >>> Blind-sysadmins mailing list >>> Blind-sysadmins(a)lists.hodgsonfamily.org >>> http://lists.hodgsonfamily.org/listinfo/blind-sysadmins >>> >>> _______________________________________________ >>> Blind-sysadmins mailing list >>> Blind-sysadmins(a)lists.hodgsonfamily.org >>> http://lists.hodgsonfamily.org/listinfo/blind-sysadmins >> >> >> _______________________________________________ >> Blind-sysadmins mailing list >> Blind-sysadmins(a)lists.hodgsonfamily.org >> http://lists.hodgsonfamily.org/listinfo/blind-sysadmins >> > > _______________________________________________ > Blind-sysadmins mailing list > Blind-sysadmins(a)lists.hodgsonfamily.org > http://lists.hodgsonfamily.org/listinfo/blind-sysadmins > > _______________________________________________ > Blind-sysadmins mailing list > Blind-sysadmins(a)lists.hodgsonfamily.org > http://lists.hodgsonfamily.org/listinfo/blind-sysadmins > _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

2 3