- Blind-sysadmins - lists.hodgsonfamily.org

IIS Manager cannot verify whether the built-in account has access.
by Barry Toner 06 Nov '12

06 Nov '12

Hi folks, I'm afraid I'll probably be hitting you up allot for a wee while. Take comfort that I do bookmark things and I am also documenting the process of installing this Helpdesk as I go. I'm trying to prep the environment on my machine for nService. I've got lost in SQL land, so I'll come back to that in a bit. By reading the docs it looks like I basically install nSevice as a website and run it from my machine. To do this I found out I need to enable IIS, done. I've also copied the nService files into C:\Inetpub. I've been exploring IIS's control panel and added the path to the Helpdesk files. When I click on Test I'm getting the following, "The server is configured to use pass-through authentication with a built-in account to access the specified physical path. However, IIS Manager cannot verify whether the built-in account has access. Make sure that the application pool identity has Read access to the physical path. If this server is joined to a domain, and the application pool identity is NetworkService or LocalSystem, verify that <domain>\<computer_name>$ has Read access to the physical path. Then test these settings again." Looking online it now seems I'm being told that I need to create a Windows Account for IIS, and provide this Read Access to the path. http://stackoverflow.com/questions/1522714/iis7-win7-make-sure-that-the- application-pool-identity-has-read-access-to-the This then re-directs me to the following Microsoft article for IIS v6, which I'm told should work for v7. http://msdn.microsoft.com/en-us/library/ms998297.aspx on Windows 7, is there something different about our user account creation because we're on a domain? For example, when I hit up User Accounts on my workstation, and click on, Add. I'm asked for the username of the account I wish to create and the domain. I put in the domain name that I'm connected to and click OK. I'm then presented with, "The user CLANMIL.LOCAL.NET\nService could not be granted Standard user access because CLANMIL.LOCAL.NET\nService does not exist.". Further on from this once I've the user account created for IIS, how can I edit what it has read access to? Is this just the permissions under the Security tab for the C:\Inetpub folder? Ad it int here? Cheers, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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Intel CPUs easier or harder?
by John G. Heim 06 Nov '12

06 Nov '12

The last time I built a PC, I got an AMD CPU partially because I had read lots of messages from people (presumably sighted people) talking about how they damaged their mobo trying to install an Intel CPU. Apparently, the pins are on the mobo. You close the lever and the pins are inserted into the CPU. But apparently, its easy to mess that up. That scared me considerably. Its pretty easy to bend the pins on an AMD CPU but that can be fairly easily fixed. Although you'd probably need someone who can see to do it. Comments? I am currently shopping for a mobo and CPU. I just built a PC about a year ago but I gave it to my wife when hers crashed. I came pretty close to buying a quad-core Intel CPU and Asus mobo. I kind of chickened out at the last minute. Also, with 16Gb of RaM it would have been $350. I don't know if I need to spend that much. I'm thinking I might end up going with components similar to what I bought a year ago, quad-core AMD CPU, Asus mobo, 8Gb RAM.

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remote vpn software, screen readers, and a hlp desk support position
by David Mehler 05 Nov '12

05 Nov '12

Hello, I've got the possibility of getting a Help Desk support position. They use a vpn software package called I think daymeware I doubt that's spelled right, and apparently the machines are tagged so all a tech has to do is enter that tag and get on to the box. This is for any call that requires remote work, simple stuff I can troubleshoot or use group policy or active directory if enabled. I was wondering if this vpn package was known and how well I could do the remote job with a screen reader? Thanks. Dave.

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SQL Server
by Barry Toner 05 Nov '12

05 Nov '12

Hi folks, I've been tasked to setup a Helpdesk for our company. I'm going with nService, http://www.avensoft.com/ The DB uses SQL. Thing is I've no idea about SQL Servers. I've installed SQL Express by reading the nService RTM. OK, fine, it's installed, and according to the Management and Config it's running. The next few things I'm asked to do I'm confused about and can't find the options for this. Switch to SQL Server and Windows Authentication mode Enable the "sa" account and set a password Also I've no idea the name of the SQL Server to connect to it. Would this just be local or locahost? If it's any good I've IIS installed and running as well. Can someone please tell me how I do this so I can continue with the installation? Cheers, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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SQL Server
by Barry Toner 05 Nov '12

05 Nov '12

Hi folks, I've been tasked to setup a Helpdesk for our company. I'm going with nService, http://www.avensoft.com/ The DB uses SQL. Thing is I've no idea about SQL Servers. I've installed SQL Express by reading the nService RTM. OK, fine, it's installed, and according to the Management and Config it's running. The next few things I'm asked to do I'm confused about and can't find the options for this. Switch to SQL Server and Windows Authentication mode Enable the "sa" account and set a password Also I've no idea the name of the SQL Server to connect to it. Would this just be local or locahost? If it's any good I've IIS installed and running as well. Can someone please tell me how I do this so I can continue with the installation? Cheers, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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Asset Management Software
by Barry Toner 02 Nov '12

02 Nov '12

Hi, I was wondering if I could get a list of software you guys are using for this? My company purchased Wasp Asset Management. I'm just installing it now to see how usable it is with a Screen reader. As part of my role I have to create/maintain a Database of our assets. One of the other techs has been going around taking down serial numbers from software/hardware. Regards, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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Asset Management Software
by Barry Toner 02 Nov '12

02 Nov '12

Hi, I was wondering if I could get a list of software you guys are using for this? My company purchased Wasp Asset Management. I'm just installing it now to see how usable it is with a Screen reader. As part of my role I have to create/maintain a Database of our assets. One of the other techs has been going around taking down serial numbers from software/hardware. Regards, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi Andrew, I'll undo the permissions I've added. Maybe I've configured this incorrectly then. Though when I go in and check the user account has full control denied for usbStore.inf and pnf, as well as the System account. Perhaps the User account despite being set as a standard user is somehow accessing or something's accessing the Admin group to install UsbStore devices. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: 01 November 2012 20:41 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7 Hi, Yep, that is what I do and it works fine for secure workstations. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Hall Sent: 01 November 2012 20:14 To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi. Why not look into using group policies, either on the local machine, or if necessary, if the machines are on a domain, via the server? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Thursday, November 01, 2012 10:34 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi Andrew, I'll undo the permissions I've added. Maybe I've configured this incorrectly then. Though when I go in and check the user account has full control denied for usbStore.inf and pnf, as well as the System account. Perhaps the User account despite being set as a standard user is somehow accessing or something's accessing the Admin group to install UsbStore devices. Regards, Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: 01 November 2012 20:41 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Disabling USB Ports for a useraccount Windows 7 Hi, Yep, that is what I do and it works fine for secure workstations. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Philip Hall Sent: 01 November 2012 20:14 To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi. Why not look into using group policies, either on the local machine, or if necessary, if the machines are on a domain, via the server? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Thursday, November 01, 2012 10:34 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Disabling USB Ports for a user account Windows 7 Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Disabling USB Ports for a user account Windows 7
by Barry Toner 02 Nov '12

02 Nov '12

Hi, The subject says it all really. I found the below article but it's not working, when I log in using the standard user account I've setup previously unused USB devices are still being installed. http://support.microsoft.com/kb/823732 I'd like to crack this nut using the MS Permissions, but am open to suggestions for other ways of doing this. I've looked at how you can do it using the Registry. However, when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor The article calls to click on Start Value . There's no start value I can see with a Screen Reader. I see the Dword stuff and default value. None of this has a value of 3 which is on, 4 is to turn it off. Thoughts? Barry. HK Local machine Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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