February 2013 - Blind-sysadmins - lists.hodgsonfamily.org

Active Directory Permissions to unlock/reset/prompt user
by Barry Toner 12 Feb '13

12 Feb '13

Hi folks, We're seeing an issue here with a 2K3 Server whereby permissions that have been granted are allowing a tech to unlock/reset a password. However, in AD they don't have the option to prompt the end-user to change their password when the type in the reset password. Any ideas what permission needs to be altered? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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Active Directory Permissions to unlock/reset/prompt user
by Barry Toner 12 Feb '13

12 Feb '13

Hi folks, We're seeing an issue here with a 2K3 Server whereby permissions that have been granted are allowing a tech to unlock/reset a password. However, in AD they don't have the option to prompt the end-user to change their password when the type in the reset password. Any ideas what permission needs to be altered? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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linux webmail solution
by David Mehler 06 Feb '13

06 Feb '13

Hello, What is everyone using on their linux servers either physical or virtual vps/cloud, to provide webmail services? The ones I know of are squirrelmail, which I don't like because of it's interface and the fact that it doesn't appear to be updating, and roundcubemail which using that with a screen reader solution does not work for me, plus sighted individuals looked at that one and couldn't figure out which item was a link which was not. I've heard of two others hastymail2 which I've tried and although it works it is lacking features I'd like to see, and horde which I've never been able to get to work and which seems extremely complex and bloated. Any suggestions, opinions, or recommendations appreciated. Thanks. Dave.

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linux webmail solution
by David Mehler 06 Feb '13

06 Feb '13

Hello, What is everyone using on their linux servers either physical or virtual vps/cloud, to provide webmail services? The ones I know of are squirrelmail, which I don't like because of it's interface and the fact that it doesn't appear to be updating, and roundcubemail which using that with a screen reader solution does not work for me, plus sighted individuals looked at that one and couldn't figure out which item was a link which was not. I've heard of two others hastymail2 which I've tried and although it works it is lacking features I'd like to see, and horde which I've never been able to get to work and which seems extremely complex and bloated. Any suggestions, opinions, or recommendations appreciated. Thanks. Dave.

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Jaws/SQL Management Studio
by Andrew Hodgson 05 Feb '13

05 Feb '13

Hi, I was quite persistent with FS about Jaws reading tree views in SQL Management Studio, and it seems that in the new JFW 14 they have addressed the issue, though I haven't checked this out as I am at home now and don't have an instance to play with. I would be interested if this fixes the issue with Systems Center as well, as I don't have ready access to that at work. Andrew.

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Jaws/SQL Management Studio
by Andrew Hodgson 04 Feb '13

04 Feb '13

Hi, I was quite persistent with FS about Jaws reading tree views in SQL Management Studio, and it seems that in the new JFW 14 they have addressed the issue, though I haven't checked this out as I am at home now and don't have an instance to play with. I would be interested if this fixes the issue with Systems Center as well, as I don't have ready access to that at work. Andrew.

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JFW annoyances with Hyper-V
by Andrew Hodgson 04 Feb '13

04 Feb '13

Hi, Just thought you should know I have been having a battle last week with FS/JAWS with Hyper-V running on Windows 8. I am having to activate JFW after the installation of the Hyper-V roll. Currently using dongle to activate as I need to install/remove this service for specific tests I am running. Andrew.

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JFW annoyances with Hyper-V
by Andrew Hodgson 03 Feb '13

03 Feb '13

Hi, Just thought you should know I have been having a battle last week with FS/JAWS with Hyper-V running on Windows 8. I am having to activate JFW after the installation of the Hyper-V roll. Currently using dongle to activate as I need to install/remove this service for specific tests I am running. Andrew.

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multiple static ip and same nat
by MIKE 02 Feb '13

02 Feb '13

Hi, I have 14 static ips. I am setting cirtain systems up with static ips but have things like apple tvs etc on the nat and I need to beable to have all the static see them using linux. Any ideas?

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Helpdesks you use in work
by Barry Toner 01 Feb '13

01 Feb '13

Hi folks, We've been looking at various Helpdesk solutions , with varying degrees of accessibility. Up until (if I'm honest), yesterday we've not had any even rough requirements. I was wondering what you are currently using in your work places to log Helpdesk and Service requests? I've looked at Zendesk, (very flash orientated), Sysaid (flash), Freshdesk (HTML but limited functionality, not so much an IT helpdesk as a Servicedesk), Oxygen, and a few others. Things we'd like the Help/Service Deskt o have are as follows, 1. Integration with Active Directory. If it links directly without having to import/export this would be brilliant. 2. Users can change their Active Directory passwords. 3. Various reporting functions for Managers. 4. SLA integration 5. Dispatcher rules, (though this isnt' critical) 6. Knowledge base both for users and technicians. 7. Canned responses 8. Ability to enforce users submit tickets via the web portal, instead of email 9. Customisable categories of requests, that can expand into sub-categories. EG. Software links to Microsoft, links to Office, links to outlook. 10. Re-branding to fit with company design. 11. Ideally can be tested in the cloud but hosted in-house. If not ideally UK based data centres. We're really up against time and I'll owe you all a pint if you can give me some pointers of what you're using and if it meets any or all of the above requirements. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

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