- Blind-sysadmins - lists.hodgsonfamily.org

Office 365 user account not liking password reset, Outlook
by Barry Toner 19 Nov '16

19 Nov '16

Hi all, I've been pulling my hair out over this one, (I've little as it is). I've an Office 365 Exchange account, with two users. One Admin and one standard user. I've been trying to reset the standard user password and it appears to go through but... When I try and set the user up in Outlook I keep getting prompted for the password. This is on a brand new build of Windows and Office. I've made sure there's no profile there already or email account, I've checked app data\local\microsoft\outlook and made sure it's empty. At first I was just using the IOS Office 365 Admin app to reset the password as this has always worked for me but I noticed that resetting the password there didn't allow me to sign in with the user account on the web let alone in Outlook. The only way I seemed to be able to reset the password was by having the user change it upon the next log on which worked and they can get into their account on the web. However, Outlook is not accepting the password. On the new email wizard it's getting up to log-on to server, then popping up the dialog box with username and password and the exact same password that will log the user onto their account on the web keeps getting rejected. Any thoughts or any pointers for contacting the appropriate department in Microsoft, (who are really a mine field at this point), would be very much appreciated. Cheers all, Barry.

1 0

heads up for anyone on the Windows Insider program
by Ryan Shugart 18 Nov '16

18 Nov '16

Hi: Just a heads up to anyone on the Windows Insider program, please read the announcement at this web page: https://blogs.windows.com/windowsexperience/2016/11/17/announcing-windows-1… In particular: PowerShell in the Shell: In an effort to bring the best command line experiences to the forefront for all power users, PowerShell is now the defacto command shell from File Explorer. It replaces Command Prompt (aka, “cmd.exe”) in the WIN + X menu, in File Explorer’s File menu, and in the context menu that appears when you shift-right-click the whitespace in File Explorer. Typing “cmd” (or “powershell”) in File Explorer’s address bar will remain a quick way to launch the command shell at that location. For those who prefer to use Command Prompt, you can opt out of the WIN + X change by opening Settings > Personalization > Taskbar, and turning “Replace Command Prompt with Windows PowerShell in the menu when I right-click the Start button or press Windows key+X” to “Off”. So, if you do much work on Windows machines and don’t know Powershell. Well my first question would be “why not?” My second statement though, its time to learn Powershell. You’ll like it. Seriously though, just wanted to send the heads up out that for all intence and purposes the normal cmd.exe you know and love is becoming more hidden. Ryan

3 4

iDVM 510 multi meter and accessibility
by David Mehler 17 Nov '16

17 Nov '16

Hello, Has anyone got the iDVM 510 multi meter? I heard about it via a podcast on bgz. In said p odcast the user used Voice over. I am wondering about the accessibility app on android? Thanks. Dave.

2 2

iDVM 510 multi meter and accessibility
by David Mehler 11 Nov '16

11 Nov '16

Hello, Has anyone got the iDVM 510 multi meter? I heard about it via a podcast on bgz. In said p odcast the user used Voice over. I am wondering about the accessibility app on android? Thanks. Dave.

1 0

Anyone work for Apple
by Barry Toner 08 Nov '16

08 Nov '16

Hi guys, Just wondering if anyone here is working for Apple? I have a job at the moment with them and am finding I’m struggling a bit with the chat client (Avalon), that Service, and sales agents use for the online store. Tab doesn’t work consistently, window spots when set don’t save. I’m setting them to allow me to quickly jump into the info section that gives customers details such as country, IP, referring page, and then back to the chat transcript and to the edit field. I notice VO gets stuck in the timer occasionally, or stuck in the HTML chat window, stopping interacting doesn’t get me out, I just have to quit and re-load VO. My current role is an online sales agent for the online store and there’s lots of KPIs, Quality, and compliance that I need to hit. I’m doing it but there’s allot to be desired about the chat software’s accessibility. I’m finding that I am getting frustrated and am just mentally done in because I’m hitting so many keystrokes to get the simplest feedback that my colleagues can just glance at and it could be so much better. FYI, I’m using El Capitan and because VO is baked into the OS I’m being allowed to set up a test machine with Sierra to see if Window Spots is fixed yet or not. It’s a funny position because while I am employed by another company I am contracted to Apple so I don’t have direct contact with Apple or I’d be trying to speak to the Developers Managers. I’ve sent a detailed email outlining my frustrations to my Manager along with suggestions for improvement and they are taking it on-board but would like us to explore what we can before going to Apple. If anyone works in Apple in general, or in the accessibility team, or even has contacts in the Avalon team or any general Mac OS and VO suggestions of things I can do better it would be really appreciated. I’m liking the job as it’s a break from IT Support roles, but still let’s me play with and talk about cool new consumer and professional software, hardware and accessories. Plus I’m in a good team and have a decent Manager. If I can iron out some of the bugs it could be so much better and not as mentally draining. I’m also hoping that this job may lead down the line to roles I can apply for directly within Apple, perhaps in AppleCare for example. Cheers, Barry.

2 1

team viewer
by Kathryn Jedynak 08 Nov '16

08 Nov '16

Hello all: The company I work for is thinking to buy team viewer. Does anyone use team viewer with screen readers? Do all of the versions work with screen readers, or is there a specific version that does. Thanks in advance. Kathryn

9 24

Confluence accessibility.
by Darragh Ó Héiligh 08 Nov '16

08 Nov '16

Hello, Im a tad stuck with Confluence from Atlassian. Different screen readers give me access to certain bits but not everything at once. · Nerrator with Edge is the most responsive when moving through menus etc. However It cant read any of the browse dialogues. It however will work with the drop down lists in the editor. · NVDA doesn't get stuck in the main edit area as much as other screen readers. · Jaws doesn't read the drop down menus in the editor but with the touch screen I can find the items. I just cant execute them. Also, I can read the items ... just about with a lot of trial and error in the browse dialogues but I cant activate them. · Voiceover on IOS does a reasonable job but the Confluence site doesn't support IOS so the problems aren't down the Voiceover. I've spent a lot of time trying to find ways around this so I'm throwing it out here. Have any of you used Confluence and if so, how do you access these browse pages? Nerrator calls them groups. The browse pages are used for browsing for files, templates, macros, links and even people so they are a vital component of the interface. I'm managing the team that are implementing this so it's really causing problems that I cant access key elements of the interface. Regards Darragh

2 4

Confluence accessibility.
by Darragh Ó Héiligh 08 Nov '16

08 Nov '16

Hello, Im a tad stuck with Confluence from Atlassian. Different screen readers give me access to certain bits but not everything at once. · Nerrator with Edge is the most responsive when moving through menus etc. However It cant read any of the browse dialogues. It however will work with the drop down lists in the editor. · NVDA doesn't get stuck in the main edit area as much as other screen readers. · Jaws doesn't read the drop down menus in the editor but with the touch screen I can find the items. I just cant execute them. Also, I can read the items ... just about with a lot of trial and error in the browse dialogues but I cant activate them. · Voiceover on IOS does a reasonable job but the Confluence site doesn't support IOS so the problems aren't down the Voiceover. I've spent a lot of time trying to find ways around this so I'm throwing it out here. Have any of you used Confluence and if so, how do you access these browse pages? Nerrator calls them groups. The browse pages are used for browsing for files, templates, macros, links and even people so they are a vital component of the interface. I'm managing the team that are implementing this so it's really causing problems that I cant access key elements of the interface. Regards Darragh

1 0

Hyper-V an update and questions.
by Darragh Ó Héiligh 07 Nov '16

07 Nov '16

Hello, I've given Hyper-V another serious try over the past day or so. I need feedback from others though as my testing has only gotten me so far. Findings: 1. Audio latency is reasonable. Not great but it will do. Note I only gave the machine 4GB of RAM and one processor so I may be unfair. It is going through a high end sound card though. 2. Enhanced session mode seems to be very workable. Control alt and left moves focus away from the guest consistently and control alt break takes you out of full screen mode. 3. The hardware and Hyper-V host settings are accessible. No problems there at all. 4. Capslock seems to be passed through to the guest all the time. This is really irritating. I wonder is there anything our friends in Microsoft can do about this? I prefer the laptop keyboard layout in screen readers because I keep my hands on the home keys all the time. I find it much more efficient. 5. One critical issue I'm encountering is I cannot get the hardware authorization dongle to work. I also cant activate Jaws. I think this is because the hardware ID is dynamic and the ILM authorization manager doesn't like it. 6. Again, another critical issue is that because the enhanced session uses elements of RDP, Jaws thinks that it is in an RDP session but it cant communicate with the locally running instance of Jaws to get it's authorization from. Therefore 40 minute mode is never available. When Jaws starts, it prompts for authorization. When authorization fails or I close the window, Jaws always shows a message saying that this copy of jaws is not authorized to run in a terminal services session. Here's my intended use case. I have hoped for this for years and in some ways, I can do this with VMware workstation but it's not quite what I want. InstallHyper-V 2016 server. I've two really powerful machines here so I have no shortage of computing resources to easily run what I need locally. I'll then run the various desktops and servers that I need on these machines. The idea is that I should never need to run an application on the host. If I'm testing something,I can create a temporary VM from a template and trash it when I'm done. I also have a few clients where it is not a good idea to connect to their network on a machine that I have not dedicated to their tasks. I generally have these starting and connecting to interfaces on my firewall that provide a VPN connection. With Hyper-V server , I'll get more performance from the guests compared to VMWare workstation as there will be less running on the host. I know that Jaws will install onto hyper-V server. I had to do this a few months ago. I don't want to use RDP authorization for Jaws on my local virtual machines because often I need to use RDP to access remote servers. Have any of you had any success or do you have any additional findings? Thanks Darragh

1 0

Hyper-V an update and questions.
by Darragh Ó Héiligh 07 Nov '16

07 Nov '16

Hello, I've given Hyper-V another serious try over the past day or so. I need feedback from others though as my testing has only gotten me so far. Findings: 1. Audio latency is reasonable. Not great but it will do. Note I only gave the machine 4GB of RAM and one processor so I may be unfair. It is going through a high end sound card though. 2. Enhanced session mode seems to be very workable. Control alt and left moves focus away from the guest consistently and control alt break takes you out of full screen mode. 3. The hardware and Hyper-V host settings are accessible. No problems there at all. 4. Capslock seems to be passed through to the guest all the time. This is really irritating. I wonder is there anything our friends in Microsoft can do about this? I prefer the laptop keyboard layout in screen readers because I keep my hands on the home keys all the time. I find it much more efficient. 5. One critical issue I'm encountering is I cannot get the hardware authorization dongle to work. I also cant activate Jaws. I think this is because the hardware ID is dynamic and the ILM authorization manager doesn't like it. 6. Again, another critical issue is that because the enhanced session uses elements of RDP, Jaws thinks that it is in an RDP session but it cant communicate with the locally running instance of Jaws to get it's authorization from. Therefore 40 minute mode is never available. When Jaws starts, it prompts for authorization. When authorization fails or I close the window, Jaws always shows a message saying that this copy of jaws is not authorized to run in a terminal services session. Here's my intended use case. I have hoped for this for years and in some ways, I can do this with VMware workstation but it's not quite what I want. InstallHyper-V 2016 server. I've two really powerful machines here so I have no shortage of computing resources to easily run what I need locally. I'll then run the various desktops and servers that I need on these machines. The idea is that I should never need to run an application on the host. If I'm testing something,I can create a temporary VM from a template and trash it when I'm done. I also have a few clients where it is not a good idea to connect to their network on a machine that I have not dedicated to their tasks. I generally have these starting and connecting to interfaces on my firewall that provide a VPN connection. With Hyper-V server , I'll get more performance from the guests compared to VMWare workstation as there will be less running on the host. I know that Jaws will install onto hyper-V server. I had to do this a few months ago. I don't want to use RDP authorization for Jaws on my local virtual machines because often I need to use RDP to access remote servers. Have any of you had any success or do you have any additional findings? Thanks Darragh

1 0