- Blind-sysadmins - lists.hodgsonfamily.org

Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue
by Anatoliy Shudrya 05 Jan '17

05 Jan '17

It is not an easy process. You'd really need to stay on top of it if you want some accommodations. In addition to studying the material you would need to always call them to make sure everything is as planned etc. I think about 8-9 years ago, I took my A+ and Network+ with a reader, passed no problem, but when things came down to Microsoft certs, the reader didn't show up, I was really bombed out, totally said forget it, I am not doing it any more. Maybe things have changed since, wish you good luck. It's like a joke for them, but for me, 3 month of Studying, many calls and on hold to confirm everything is on schedule as planned, finding baby sitter for the day, asking my wife to take a day off to take me to testing center an hour away because the closest one is not accessible "supposedly," and all they can say that the reader is not here, please reschedule. Oh, yes, please deal with refunding and ordering and paying for new cert/appointment on your own as well. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Paul O'Rahilly Sent: Tuesday, January 3, 2017 3:03 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Applying for accomodation through Pearson Vue Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue
by Anatoliy Shudrya 03 Jan '17

03 Jan '17

It is not an easy process. You'd really need to stay on top of it if you want some accommodations. In addition to studying the material you would need to always call them to make sure everything is as planned etc. I think about 8-9 years ago, I took my A+ and Network+ with a reader, passed no problem, but when things came down to Microsoft certs, the reader didn't show up, I was really bombed out, totally said forget it, I am not doing it any more. Maybe things have changed since, wish you good luck. It's like a joke for them, but for me, 3 month of Studying, many calls and on hold to confirm everything is on schedule as planned, finding baby sitter for the day, asking my wife to take a day off to take me to testing center an hour away because the closest one is not accessible "supposedly," and all they can say that the reader is not here, please reschedule. Oh, yes, please deal with refunding and ordering and paying for new cert/appointment on your own as well. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Paul O'Rahilly Sent: Tuesday, January 3, 2017 3:03 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Applying for accomodation through Pearson Vue Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue
by Katherine Moss 03 Jan '17

03 Jan '17

I wonder if with Microsoft now offering online proctored exams ... how could they ultimately tell if someone is reading to you on the backend? Theoretically this could ultimately become a non-issue. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Chris Nestrud Sent: Tuesday, January 03, 2017 10:22 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue My understanding is that you apply to Pearson Vue, Pearson Vue submits to Comp Tia, Comp Tia approves the request, Pearson Vue provides the accommodations. The available accommodations for Comp Tia exams are extended time and a human reader/scribe. The local testing center provides this person. For some other test programs the process is: you communicate with the provider, the provider approves you for accommodations and communicates that to Pearson Vue, Pearson Vue provides the accommodations. Allowed accommodations depend on the test program. The page with information on how different testing providers handle accommodations is here: http://www.pearsonvue.com/accommodations/select_program.asp This page has accommodations-related contact information for various testing centers, including Pearson Vue. https://cm.wgu.edu/t5/tkb/articleprintpage/tkb-id/student-services/article-… Chris On Tue, Jan 03, 2017 at 11:02:55AM +0000, Paul O'Rahilly wrote: > Hello Folks > > I am going through the process of applying to complete the Security > Plus creditation with CompTIA. > > However, I have been advised by the examination centre that I must > first register with Pearson Vue. > > They have a process of providing accomodations for folks who need this. > > I am experiencing difficulty with this process. > 1. They do not appear to have specific accommodation for blind persons. > 2. The website doesn't allow me to complete the process of applying > for an accommodation. > 3. There's nobody to contact about this. > > Before I start digging deeper, has anyone out there had similar > problems in the past with Pearson Vue, with regards to applying for > accomodations. > > Regards, Paul > > The application must be made through their website. > > _______________________________________________ > Blind-sysadmins mailing list > Blind-sysadmins(a)lists.hodgsonfamily.org > https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue
by Katherine Moss 03 Jan '17

03 Jan '17

I wonder if with Microsoft now offering online proctored exams ... how could they ultimately tell if someone is reading to you on the backend? Theoretically this could ultimately become a non-issue. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Chris Nestrud Sent: Tuesday, January 03, 2017 10:22 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue My understanding is that you apply to Pearson Vue, Pearson Vue submits to Comp Tia, Comp Tia approves the request, Pearson Vue provides the accommodations. The available accommodations for Comp Tia exams are extended time and a human reader/scribe. The local testing center provides this person. For some other test programs the process is: you communicate with the provider, the provider approves you for accommodations and communicates that to Pearson Vue, Pearson Vue provides the accommodations. Allowed accommodations depend on the test program. The page with information on how different testing providers handle accommodations is here: http://www.pearsonvue.com/accommodations/select_program.asp This page has accommodations-related contact information for various testing centers, including Pearson Vue. https://cm.wgu.edu/t5/tkb/articleprintpage/tkb-id/student-services/article-… Chris On Tue, Jan 03, 2017 at 11:02:55AM +0000, Paul O'Rahilly wrote: > Hello Folks > > I am going through the process of applying to complete the Security > Plus creditation with CompTIA. > > However, I have been advised by the examination centre that I must > first register with Pearson Vue. > > They have a process of providing accomodations for folks who need this. > > I am experiencing difficulty with this process. > 1. They do not appear to have specific accommodation for blind persons. > 2. The website doesn't allow me to complete the process of applying > for an accommodation. > 3. There's nobody to contact about this. > > Before I start digging deeper, has anyone out there had similar > problems in the past with Pearson Vue, with regards to applying for > accomodations. > > Regards, Paul > > The application must be made through their website. > > _______________________________________________ > Blind-sysadmins mailing list > Blind-sysadmins(a)lists.hodgsonfamily.org > https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Applying for accomodation through Pearson Vue
by Paul O'Rahilly 03 Jan '17

03 Jan '17

Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website.

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vie
by Billy Irwin 03 Jan '17

03 Jan '17

Happy New Year All, I ran into the same problem with the Microsoft Certs a few years ago and never tried again. I took the exam twice and failed it because the reader that Prometric cent couldn't read proper English. Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine Moss Sent: Tuesday, January 3, 2017 7:30 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue I've wanted to think about certification once again, but due to just this problem, I've not thought of it. I had a friend of mine ... who is also a disability specialist, so they took her word for it, sign the forms and what not, and then when I finally got to the testing center, the guy at the front desk ended up having to read to me since I wasn't even discovered on the list for an exam! Needless to say, due to his accent, my entering into it too soon, and my nervousness over the fact that somebody on their end screwed up, I failed the exam by a tiny margin. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 03, 2017 6:49 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue Sorry about the previous email. It slipped out before I could spell check it. Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 3, 2017 6:46 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue I am preparing to take my CISSP exam through Pearson-Vue. I had to do some hunting but this is what I found. Their accomodations request system is a "crock". Working with their tech support was fruitless because they could not or would not tell me why emails sent to my address were not being sent by their system. I do have an accomodations number, it is 800 466 0450 also you will need to complete on of their accomodations request forms and your docotor will need to fill out a form to essentially veriffy what is needed. Once all the forms are filled out you have to wait until they are reviewed and then you will be able to schedule an exam. I am at form completed stage in the process. I haven't sent the forms back to pearson yet. If you have any questions contact me off line at gbobo(a)woh.rr.com Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Paul O'Rahilly Sent: Tuesday, January 3, 2017 6:03 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Applying for accomodation through Pearson Vue Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vie
by Billy Irwin 03 Jan '17

03 Jan '17

Happy New Year All, I ran into the same problem with the Microsoft Certs a few years ago and never tried again. I took the exam twice and failed it because the reader that Prometric cent couldn't read proper English. Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine Moss Sent: Tuesday, January 3, 2017 7:30 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue I've wanted to think about certification once again, but due to just this problem, I've not thought of it. I had a friend of mine ... who is also a disability specialist, so they took her word for it, sign the forms and what not, and then when I finally got to the testing center, the guy at the front desk ended up having to read to me since I wasn't even discovered on the list for an exam! Needless to say, due to his accent, my entering into it too soon, and my nervousness over the fact that somebody on their end screwed up, I failed the exam by a tiny margin. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 03, 2017 6:49 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue Sorry about the previous email. It slipped out before I could spell check it. Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 3, 2017 6:46 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue I am preparing to take my CISSP exam through Pearson-Vue. I had to do some hunting but this is what I found. Their accomodations request system is a "crock". Working with their tech support was fruitless because they could not or would not tell me why emails sent to my address were not being sent by their system. I do have an accomodations number, it is 800 466 0450 also you will need to complete on of their accomodations request forms and your docotor will need to fill out a form to essentially veriffy what is needed. Once all the forms are filled out you have to wait until they are reviewed and then you will be able to schedule an exam. I am at form completed stage in the process. I haven't sent the forms back to pearson yet. If you have any questions contact me off line at gbobo(a)woh.rr.com Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Paul O'Rahilly Sent: Tuesday, January 3, 2017 6:03 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Applying for accomodation through Pearson Vue Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Re: [Blind-sysadmins] Applying for accommodation through Pearson Vue
by Katherine Moss 03 Jan '17

03 Jan '17

I've wanted to think about certification once again, but due to just this problem, I've not thought of it. I had a friend of mine ... who is also a disability specialist, so they took her word for it, sign the forms and what not, and then when I finally got to the testing center, the guy at the front desk ended up having to read to me since I wasn't even discovered on the list for an exam! Needless to say, due to his accent, my entering into it too soon, and my nervousness over the fact that somebody on their end screwed up, I failed the exam by a tiny margin. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 03, 2017 6:49 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue Sorry about the previous email. It slipped out before I could spell check it. Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Greg B. Sent: Tuesday, January 3, 2017 6:46 AM To: 'Blind sysadmins list' <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Applying for accomodation through Pearson Vue I am preparing to take my CISSP exam through Pearson-Vue. I had to do some hunting but this is what I found. Their accomodations request system is a "crock". Working with their tech support was fruitless because they could not or would not tell me why emails sent to my address were not being sent by their system. I do have an accomodations number, it is 800 466 0450 also you will need to complete on of their accomodations request forms and your docotor will need to fill out a form to essentially veriffy what is needed. Once all the forms are filled out you have to wait until they are reviewed and then you will be able to schedule an exam. I am at form completed stage in the process. I haven't sent the forms back to pearson yet. If you have any questions contact me off line at gbobo(a)woh.rr.com Greg B. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Paul O'Rahilly Sent: Tuesday, January 3, 2017 6:03 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Applying for accomodation through Pearson Vue Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Applying for accomodation through Pearson Vue
by Paul O'Rahilly 03 Jan '17

03 Jan '17

Hello Folks I am going through the process of applying to complete the Security Plus creditation with CompTIA. However, I have been advised by the examination centre that I must first register with Pearson Vue. They have a process of providing accomodations for folks who need this. I am experiencing difficulty with this process. 1. They do not appear to have specific accommodation for blind persons. 2. The website doesn't allow me to complete the process of applying for an accommodation. 3. There's nobody to contact about this. Before I start digging deeper, has anyone out there had similar problems in the past with Pearson Vue, with regards to applying for accomodations. Regards, Paul The application must be made through their website.

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BackToBasics: desktop support feedback?
by Zameer Mahomed 24 Dec '16

24 Dec '16

Hello there everybody. Firstly, I would like to thank you in advance, should you feel obligated to reply to my message. I know it has absolutely nothing to do with system administration, however, since you guys have climbed up the ladder and do what I can only dream of, I thought I'd try asking for your help as you reflect on those days. I've been given an opportunity to be able to work for a company for 2 months. I believe they will place me in desktop support. The screenreader I will be using is Dolphin Supernova. My primary screenreader is jaws, which I know many people use, but that's a story I cannot talk to the company about just yet. I have completed my A+, and do believe that should help me in some ways, but I'd like to know in a corporate environment, just what can and cannot be done regarding desktop support from a visually impaired perspective . My concern is mainly the areas which are inaccessible such as the bios, and remote support, making the assumption that they don't allow any screenreader installed on their pc's. With regard to the hardware side of things, could you also please offer some tips if possible? I have been repairing pc's for customers in the past, but it was not on a formal level at all hence my message. I'd like to thank you for your time reading this message and do appreciate any replies in advance. Kind Regards

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