- Blind-sysadmins - lists.hodgsonfamily.org

Re: [Blind-sysadmins] System Center Configuration Manager admins
by Ryan Shugart 07 Mar '16

07 Mar '16

Thanks a lot Darragh, my hope as well. I’ll certainly vote yours up in the mean time. Ryan -----Original Message----- From: Blind-sysadmins <blind-sysadmins-bounces(a)lists.hodgsonfamily.org> on behalf of Darragh Ó Héiligh <d(a)digitaldarragh.com> Reply-To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Date: Monday, March 7, 2016 at 4:17 AM To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] System Center Configuration Manager admins >Done. Hopefully others follow. > >-----Original Message----- >From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart >Sent: Sunday 6 March 2016 23:41 >To: Blind sysadmins list <blind-sysadmins(a)lists.hodgsonfamily.org> >Subject: [Blind-sysadmins] System Center Configuration Manager admins > >Hi: >As I’ve mentioned in the past I’ve been working with Microsoft Accessibility and the Configuration Manager team to improve accessibility to the System Center Configuration Manager admin console, which has some major issues today. I’ve made some progress, but the story I’m getting now is that the team is being pushed on all sides, and they’re just not finding the resources to make accessibility the priority it needs to be. If there are any other blind Configuration Manager admins out there, would you mind posting a report on http://configurationmanager.uservoice.com >Requesting accessibility fixes? Since I’ve done it via the product team me posting wouldn’t help, but if they can see other users out there posting and voting that would help. >Thanks a lot. >Ryan >_______________________________________________ >Blind-sysadmins mailing list >Blind-sysadmins(a)lists.hodgsonfamily.org >https://lists.hodgsonfamily.org/listinfo/blind-sysadmins >_______________________________________________ >Blind-sysadmins mailing list >Blind-sysadmins(a)lists.hodgsonfamily.org >https://lists.hodgsonfamily.org/listinfo/blind-sysadmins

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Braille Lite as a Cisco console?
by Megan Bening 04 Mar '16

04 Mar '16

Hey everyone, Recently, I have found that using an old Braille Lite (yes, that one, from the 90s) works extremely well for me as a Cisco console. Not only can I execute commands and read with Braille or speech, but I can also log the input and output. Has anyone else used a Braille Lite for this? If not, what do you find works best for using Cisco hardware consoles? Additionally, has anyone who HAS used a Braille Lite for Cisco been able to get access to the later firmware versions recently (namely M20 version 4.1)? 4.1 introduced Interactive Mode, which auto reads as the screen updates, and mine is stuck on version 4.0. If anyone has this firmware or tips for how I might get it, please let me know! Contacting FS has gotten me nowhere, which I figured would happen, because it's not supported. Many thanks, Megan

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Braille Lite as a Cisco console?
by Megan Bening 03 Mar '16

03 Mar '16

Hey everyone, Recently, I have found that using an old Braille Lite (yes, that one, from the 90s) works extremely well for me as a Cisco console. Not only can I execute commands and read with Braille or speech, but I can also log the input and output. Has anyone else used a Braille Lite for this? If not, what do you find works best for using Cisco hardware consoles? Additionally, has anyone who HAS used a Braille Lite for Cisco been able to get access to the later firmware versions recently (namely M20 version 4.1)? 4.1 introduced Interactive Mode, which auto reads as the screen updates, and mine is stuck on version 4.0. If anyone has this firmware or tips for how I might get it, please let me know! Contacting FS has gotten me nowhere, which I figured would happen, because it's not supported. Many thanks, Megan

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Open DNS in a corporate environment?
by Ryan Shugart 03 Mar '16

03 Mar '16

Hi: Anyone used Open DNS on a business network? Currently our internal DNS servers resolve external queries by just going to the root servers and working from there, but our security guy has it in his head that OpenDNS is a better way to go for some reason. In looking at their web site they do offer some business services that report to block malware by blocking its DNS lookups (until malware writers use IP addresses directly or point to another public DNS server I guess that would work well.) I know quite a few people that use OpenDNS at home and I think it works well, I’m just wondering if its really more secure than just going the route we go today. Thanks. Ryan

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chromebooks
by mattias 01 Mar '16

01 Mar '16

sorry if this are verry oftopic but i have not find a dedicated list for chromebooks for blind users i have a asus chromebook flip but hm the alt key dont bring up the menu if chromeos have one?

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making more efficient use of CRM software with JFW
by Brent Harding 29 Feb '16

29 Feb '16

Hi there! I'm really not sure where to post this, but I figured that tech support or sysadmin people end up dealing with the issues in some respect. For my work I am being trained to perform, we use RightNow as a system that gives us the call flows, and normally, it would combine another web-based tool we use for account information, some kind of a contact browser that I'm not sure of the use yet, and Verizon Agent Desktop, or I believe that's what VAD stands for in our case. My trainer has had me use an external version of the account tool in a separate Internet Explorer window, but it means that existing accounts won't pull up automatically based on caller ID or IVR input. This is because we have yet to find a shortcut key in RightNow to jump between the web area and the call flow area. Yes, I have tried control tab, control F6, regular F6 that IE might use to go from the browser to the other panes, to no avail, so customers I deal with might just have to verify twice because of that integration disconnect. The bigger issue I have is that the call flow area is very inefficient with JFW because it's mostly working with the Jaws cursor, and maybe all the possible senarios aren't listed and would need to be scrolled down, but if time will be forever no object, I could maybe slog through it. A couple things can be tabbed through if I get the Jaws cursor in there; at least the disclosure parts that don't come from the account tool and are in this call flow area are in read-only edit boxes I can read with my Focus 40 Blue, if I can land on them. Are there any shortcut keys for right-now to be able to jump between the two panes and leave the external browser behind and to choose my option for the call flow stuff? As for the VAD part of the equasion the trainer thinks it might be a lot of graphics that wouldn't be accessible, but since he isn't a Jaws user, it's worth a shot to try and see for myself with the assistive tech person I'm working with. I have a feeling this stuff could call for some JFW scripting, but I don't know anyone who is physically located in Wisconsin that can be physically on site, since remote access is considered very taboo these days. Finally, we would have to figure out, assuming scripts were written, an acceptable way for me to install them on every login, since my employer's client requires that the Windows Profile be wiped on every login. As for the phone stuff, the trainer thought of using the buttons on the hard phone to control some of the stuff, but with having to have any braille under a plastic sleave, getting back and forth to flip pages and dial would get me more fails for wrong transfer than the quality deduction of doing what the customer wants if the system allows anyways to minimize transferring.

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introduction and one question to start if I may
by Alexandra 28 Feb '16

28 Feb '16

Dear all, I have just come across your mailing list whilst searching for accessible call centre software with screen readers. I am currently located in Great Britain, being originally from Portugal. I have a masters in english to european translation, specializing in general subjects, literary and social science. Do forgive me if the mailing list is not designed for the type of question I am asking. If indeed I am not meant to post such questions, I do appologise and if that was the wish of the moderators, unsubscribe immediately. I do hope, if I am fine to post on the list, to help someone in some way in the future on this list. Regards, Alexandra

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ot windows 10 phone
by mattias 21 Feb '16

21 Feb '16

anyone have a windows 10 phone? now i meen anny of the blind members here

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test, please ignore.
by Iaen Cordell 20 Feb '16

20 Feb '16

ignore. Iaen Cordell: Mobile: 0412600466. Email: ianc(a)optusnet.com.au

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dedicated servers
by mattias 13 Feb '16

13 Feb '16

if anyone here want a dedicated server dont use dataschack ( spelling ) no idea to tell them to turn of audio redirection...

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