- Blind-sysadmins - lists.hodgsonfamily.org

What do you recommend for password manager instead of 1password?
by Can Kırca 05 Mar '26

05 Mar '26

Hi, Using 1Password for years. I learned that they would update their prices soon. What do you recommend going with? Security and accessibility are the main point like all of us. Best.

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FW: ANNOUNCEMENT! Changes to submitting new support requests to the enterprise Disability Answer Desk (eDAD)
by Andrew Hodgson 04 Mar '26

04 Mar '26

Hi. Just got this in. I haven’t tried the new portal yet, hope they will still allow ticket creation from our personal personas without being attached to a work profile. Andrew. From: enterprise Disability Answer Desk <edad(a)microsoft.com> Sent: 03 March 2026 21:26 To: Andrew Hodgson <andrew(a)hodgson.io> Subject: ANNOUNCEMENT! Changes to submitting new support requests to the enterprise Disability Answer Desk (eDAD) ANNOUNCEMENT! Changes to submitting new support requests to the enterprise Disability Answer Desk (eDAD) Hello, As someone who has created an eDAD case in the last year, we are excited to share with you that the enterprise Disability Answer Desk (eDAD) has now onboarded to Dynamics for Microsoft, Microsoft’s global case management tool for commercial customer support. This enhanced experience includes immediate case creation and self-serve case status via an online portal called Services Hub. We invite you to explore our new case creation process, visit the updated eDAD site, and set up your services Hub profile today. 1. Create or confirm your profile in Services Hub<https://support.serviceshub.microsoft.com/supportforbusiness>. IMPORTANT This is a one time step and customers always need to return to aka.ms/eDAD<https://aka.ms/eDAD> to submit a case. 2. Watch the quick video on How to submit an eDAD case<https://aka.ms/eDAD>. 3. Go to https://aka.ms/eDAD to submit new accessibility support requests. Frequently Asked Questions Why is eDAD onboarding to Dynamics for Microsoft? As eDAD has scaled, our legacy way of supporting our customers is no longer sufficient to support the requirements of our business. To continue providing the best support experience, eDAD transitioned to Dynamics for Microsoft, giving you a more empowering accessibility support experience with immediate case creation and real-time status tracking. Is eDAD getting rid of email support? No, while customers will no longer submit a new request in email, immediately after you create a new case in Services Hub for eDAD, you will receive an automated email response to your preferred contacts. Communication from your assigned support engineer will also be sent via email. You can reply at any time to the email thread. Why is eDAD transitioning away from email case creation? Email‑based systems caused delays, lost cases, and poor follow‑up. Dynamics provides real‑time tracking and better reliability. How can I add additional contacts for awareness? During the case creation, you have the option to “Add a new Contact” and you can add multiple email addresses. Type in any email address including your own team’s distribution list for awareness. Where should customers go to submit new accessibility support cases? Customers should submit all new accessibility support cases through Services Hub using the Support for Business intake form. This is the official and required entry point for eDAD cases. Customers can begin by visiting: aka.ms/eDAD <https://aka.ms/eDAD> and watching the quick video on How to submit an eDAD case<https://aka.ms/eDAD>. How do customers track case status? After submitting a case, customers receive a confirmation email with a case number. Submitters can view case status, updates, and closure notes directly in Services Hub. Email notifications are also sent for major status changes. Can customers still email eDAD(a)microsoft.com to open a case? Email is no longer the primary intake method. Messages sent to eDAD(a)microsoft.com will receive an automated response directing users to submit cases through Services Hub. What happens if multiple issues are submitted in a single request? Each distinct accessibility issue must be submitted and tracked as its own case. Customers should open separate cases for each issue to ensure proper routing, prioritization, and resolution. If multiple issues are included in a single submission, eDAD will guide the customer to submit separate cases rather than creating cases on the customer’s behalf. Customers should expect to receive a unique case number for each issue they submit. Will the support experience or response times change with the new platform? The core support experience remains unchanged. However, the new platform introduces improvements such as immediate case creation through an online intake form and self‑serve case tracking. What happens to cases submitted before the transition? Cases submitted prior to the platform transition will continue to be worked in the existing system until they are resolved. These cases will not move into the new platform. Thank you. enterprise Disability Answer Desk Microsoft respects your privacy. Review our online Privacy Statement <https://privacy.microsoft.com/privacystatement> . To create a new case, visit: https://aka.ms/eDAD To check the status of your case, visit: Services Hub <https://support.microsoft.com/en-us/accessibility/enterprise-answer-desk> (Manage tab) For more information, please check out our site: https://aka.ms/eDAD/ <https://support.microsoft.com/en-us/accessibility/enterprise-answer-desk>

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86Box
by John G. Heim 01 Mar '26

01 Mar '26

I know this is a long shot but does anybody know anything about 86Box? Someone asked me to see if my RPItalk hardware synth (a LiteTalk/DECtalk emulator made from a Raspberry Pi) would work with Jaws for DOS. But apparently, Jaws for DOS needs an old AT keyboard. A USB or even a PS/2 keyboard doesn't work. So I found this virtualization package, 86Box that supports very old hardware. But I cannot get the GUI interface to work with Orca. Specifically, I cannot configure a 3.5" floppy so I cannot install FreeDOS. The interface is simply not lettimg me change the default configuration of dual 5.225" floppies. Nothing I click on does anything. I can change everything else -- mobo, RAM, serial ports, etc. Just not the floppy drives.

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How do I change my email address?
by Samuel Barnes 27 Feb '26

27 Feb '26

This mailing list is one of the only things tying me to this email address. I'd like to unsubscribe here and subscribe using my new address, but honestly I forgot how I subscribed in the first place.

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Would anyone be interested in a blind professionals forum?
by Samuel Barnes 26 Feb '26

26 Feb '26

I'm thinking of spinning up an instance of nodeBB to serve as a forum for blind people working in fields not traditionally associated with the blind or for blind people seeking employment outside the "blind employment ghetto" (you know, O&M instructor, VI or special ed teacher, government case worker, lawyer, musician, etc.) This would host discussions about adaptive strategies for blind professionals in specialized fields, advocacy for blind people in the workforce, and just commiseration. IT industry topics like those discussed on this mailing list would be a subset of these discussions. I also have two ulterior motives for doing this. First, I really like traditional forums as a platform and think nodeBB is a promising successor to the venerable (and surprisingly still around) phpBB. I'd like to have other blind folks use it day to day and provide the devs with feedback on how to make it more accessible. Second, as I mentioned in a previous email, all my certs are expiring next month, and I'm too exhausted to try to renew them. Adminning (and possibly self-hosting) this forum would serve as a personal portfolio of sorts, something I can show potential employers to demonstrate I know what the heck I'm doing.

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Jaws For DOS
by John G. Heim 26 Feb '26

26 Feb '26

Anybody know anything about Jaws for DOS? I am developing hardware synth emulation software so you can build a hardware synth out of a Raspberry Pi. I have it working really well for the Linux screen reader Speakup. I mean, it works so well I tend to forget I'm using a hardware speech synth I built myself. But it doesn't work nearly as well with Jaws for DOS. I set up a FreeDOS machine on bare metal because I didn't want to have to worry about virtual machine weirdness. But either Jaws for DOS or FreeDOS itself does not behave well. If I press the control key, it goes into a weird mode where it's as if the control key is being held down all the time. There are a lot of other fairly bad quirks and I don't know if they are from FreeDOS or Jaws. Anyway, has anyone tried installing Jaws for DOS on FreeDOS? How did it work?

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Experience with taking Comptia test online with PearsonVUE
by Chris Turner 24 Feb '26

24 Feb '26

HI all. I said I'd get back regarding this. I've just passed the Comptia Security+ exam online with Pearson VUE. Woo! I won't talk about the questions, obviously. However, a couple of observations on the test process from a Windows screenreader user PoV. Firstly, once you have accomidations granted, you have to do a system test. This checks network bandwidth, camera, microphone, sound and some security aspects. You may need to disable or uninstall Dropbox for example. I did need help with Aira over a remote call, just to check I was visible in the camera view. This was several weeks ago when accomodations were granted. On the day itself, when you check in to the exam, you do another system test, which is now logged against your ID. I did not use Aira at this time. System passed. You then wait for the proctor to do what ever it is they need to check there end. Make sure you have valid photo ID in case you need to show it. There was quite a delay between checking in and the exam starting. I was getting a bit worried but message on screen says it can start after your appointment time. Eventually the proctor spoke to me and the screen updated so I could proceed. The exam itself was almost entirely accessible. The one bit that wasn't, some text, a fragment of a log, was not read out. I had to used JAWS OCR to access this text. I did not experience any questions with diagrams but this could be possible I suppose too. The rest of it was fine, with standard form controls and no gotyas. Anyway would use again. I'm interested in looking at perhaps trying the penitration cert or Linux cert. Regards Chris -- My stuff. Dreams of Tharsis: Metal, industrial, synth metal, instrumentals. dreamsoftharsis.bandcamp.com LostDroid: Electro, synthwave, soundscapes. lostdroid.bandcamp.com On Spotify, Apple Music, all the usual places...

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Accessible and FREE Windows 10/11 Backup Software
by Steve Matzura 05 Feb '26

05 Feb '26

I have acquired a client who (1) is not a native English speaker, (2) has no computer training whatsoever, not to mention the money to afford a quality trainer, (3) has been shafted by many who wanted to be her trainer but didn't know how to teach an ESL person and explain things, and (4) weren't truly equipped for the job in the first place. The client knows me very well, has gotten proper references, etc., and has placed her system in my hands. Her system is an abysmal mess. While the operating system--Windows 10--is as up-to-date as its ever going to get, she's running on an overloaded Outlook Express for email, and a broken Microsoft Office 2003 ... yes, you read that right ... for everything else. OE has now stopped working, and we think it's because she never deletes anything. Word has stopped being able to save things to the standard default Documents folder, throwing an error about permissions. I looked into this, and nothing looks wrong. What I propose for her is: (1) make an image backup, (2) provide an accessible way to restore it in case steps 3 and beyond go horribly wrong, (3) completely re-install Windows 10, (4) replace all the Microsoft products with OpenOffice/Libre Office, or something like it, and (5) dump OE and replace it with Thunderbird. My questions are: [1] What's a viable and accessible free backup solution, and [2] what's the best option for an accessible bootable CD or DVD for recovering? TIA

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System backup and restore
by Ibraam Wahib 29 Jan '26

29 Jan '26

Hello dear. Hope all is fine. Would you please did you able to use acronis true Image? I think it’s a rescue disc built in Lennox, do you think able to use orca or another screen reader under Lennox use it for backup and restore Windows system? Awaiting your recommendation even another software for this matter. Also need another windows program for regular backup file and folder locally on external USB disc instead of only depend on cloud driver. Thanks very much for your care.

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Certificates with Pearson VUE
by Jakub Lukowicz 22 Dec '25

22 Dec '25

Hello, I'd like to take one of AWS certificates with Pearson VUE as provider. As a blind person I need some accomodations and I'm wondering if you have any experience with that. I read some information about what Pearson can provide and I'm going to contact them soon. I'm thinking about the following topics: I'd like to take this test online so I need to use NVDA with headphones. Is it allowed given that they run checks on my computer before exam to look for any unauthorized software. I know that they have their own browser to run those tests and I'd like to know if it's accessible for screen readers and whether I could test it before. I'm from Poland and I have documents confirming my disability in polish so do I need to translate them and provide to Pearson to prove that I'm blind. Lastly how this proctoring works? I know that they assign someone to watch me during the exam but are they aware that I'm using accomodations like headphones and screen reader? If you have any knowledge about above topics or any other suggestion please share. Best regards Jakub

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